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Professional Services Rules and Regulations 

The following policies document the processes we adopt to fulfil our requirements as an FCA Accredited Body and to apply consistency and transparency for those who use our Professional Services. Please familiarise yourself with these policies when using our professional services.

To read the policies, please select from the list below. These documents open in PDF.

The purpose of the Verification Policy for Statements of Professional Standing (SPS) is to provide SPS applicants and holders with the details of the process The London Institute of Banking & Finance employs to verify their previous qualifications, Continuing Professional Development and adherence to our Code of Ethics and the FSA Principles and Code of Practice for Approved Persons (APER).


Read the Verification Policy for Statement of Professional Standing (SPS)

The purpose of the Verification Policy for Certificates of Professional Achievement (CPA) is to provide CPA applicants and holders with the details of the process The London Institute of Banking & Finance employs to verify previous qualifications, Continuing Professional Development, and adherence to our Code of Ethics.


Read the Verification Policy for Certificates of Professional Achievement(CPA)

The purpose of the Eligibility and Continuing Professional Development (CPD) Policy is to provide details of the process The London Institute of Banking & Finance employs to verify eligibility for individuals wishing to apply and maintain Chartered Membership.


View the Chartered Membership Eligibility and CPD policy and process

The purpose of the Continuing Professional Development (CPD) Verification and Recognition Policy is to provide individuals and training providers or firms with details of the CPD requirements and processes The London Institute of Banking & Finance employs to verify CPD records and to give formal recognition to external CPD activities.


Read the Continuing Professional Development Verification and Recognition Policy (CPD)

The purpose of the Malpractice Policy for Statements of Professional Standing (SPS), Certificates of Professional Achievement (CPA) and Chartered Status is to provide individuals with details of the malpractice process for all holders of SPS / CPA or Chartered Status issued by The London Institute of Banking & Finance.


Read the Malpractice policy for SPS CPS and Chartered Membership

The purpose of the Appeals policy for Statements of Professional Standing (SPS), Certificates of Professional Achievement (CPA) and Chartered Status is to provide details of the process The London Institute of Banking & Finance employs to individuals who appeal against the policy decisions made by us.

Read the appeals policy for SPS CPA and Chartered Membership

The purpose of the Complaints Policy for Statements of Professional Standing (SPS), Certificates of Professional Achievement (CPA) and Chartered Status is to provide details of the process The London Institute of Banking & Finance employs in relation to holders of an SPS / CPA or Chartered Status who make a complaint to us.


Read the Complaints policy for SPS CPA and Chartered Membership

We will use the personal information you have provided to process your Statement of Professional Standing (SPS)Certificate of Professional Achievement (CPA) application and any membership application you make with us.


We may share some of your details with other organisations such as your employer(s), adviser networks and the regulator in order to; verify your qualification or SPS, audit your CPD and meet our commitments to the FCA as an Accredited Body.


You can access information we hold about you, and update that information if necessary, by logging into the secure website MyLIBF.


Additional details of how personal information is used can be found within our data protection and privacy statement.