Certificate in Business Banking (CertBB)

The needs of business banking customers are changing. In addition to helping them navigate an ever more complex business landscape, banks also need more focus on early warning signs and managing problem loans to support their customers. The Certificate in Business Banking (CertBB) will help you meet these challenges.

CertBB will give you a solid understanding of your customers, their requirements and the products available to them. It will teach you about credit risk, managing problem loans and digital disruption. You'll also learn about new digital technologies such as:

blockchain
distributed ledger
cloud
open banking
fintech
application programming interfaces (APIs), and
artificial intelligence (AI) and machine learning.

Written by business banking professionals who understand your role, CertBB uses case studies to give you practical real-life knowledge that you can apply at work.

Your new skills and knowledge will improve the service you give your customers. This will enhance your customer relationships and ensure you’re better prepared to respond to future challenges.

While studying with us, you’ll become a Member of LIBF (MLIBF), receiving benefits including careers support and access to professional networking events.

Key information

Fees

£400

Study duration

6 months – but you have up to 12 months from registration to complete the qualification
Everything is online, so you can study at a pace that suits you

Units

Two units

Your studies will cover

The business banking environment
The operation and features of key business banking financial products and services and how these are changing
Macro-economic influences affecting the UK business banking sector
The role of the relationship manager, now and in the future
The increasing service demands of business banking customers
The basic principles of effective lending assessment and control
The use of appropriate data and information to make financial decisions and recommendations

Your qualification in a glance

Assessments

You can take exams at a test centre or at home with remote invigilation.

Your first exam is included in the registration fee.

You'll receive a digital certificate once you have passed.

Regulation

Registered with Ofqual in the Regulated Qualifications Framework (RQF)

Part of the Apprenticeship Standards for Level 3 Compliance/Risk Officer and Level 3 Senior Financial Services Customer Adviser

Unit information

CertBB has two units and you need to successfully complete both of them to achieve your certificate.

Are you eligible for an exemption?

If you have qualifications from us or another awarding body, we may be eligible to apply for recognition of prior learning.

What study materials do I get?

As part of your fee, you’ll get:

online access to the core learning materials
comprehensive range of interactive questions and activities
end of topic 'test your knowledge' questions
case studies to help you apply your learning
unit syllabuses
specimen 'mock exam' papers
access to our virtual library, KnowledgeBank.

Assessments

You will be assessed for each unit by a one-hour multiple-choice exam.

Unit 1– 50 stand-alone multiple-choice questions
Unit 2 – six case studies with five multiple-choice questions linking to each case study

You can choose when to take your exam and pick from test centres nationwide or through remote invigilation.

You will have 12 months from when you register, to complete each unit and sit the exam. Your first exam is included in the registration fee for each module.

You'll need to achieve the minimum pass mark of 70% in each unit and will get your results on the same day. A breakdown of the assessment and marking structure is available on the qualification specification.

Exam and assessment information