Two women in a classroom

Professional Diploma in Banking & Finance

The Professional Diploma in Banking & Finance designation is a mark of professional standing and demonstrates a commitment to developing specialist knowledge, building competence and achieving better customer outcomes.


The London Institute of Banking & Finance’s new Professional Qualifications Framework provides clear pathways for career development and professional recognition through to Chartered status.

The Professional Diploma in Banking & Finance offers a flexible choice of industry recognised qualifications and recognised learning elements* designed to support those in management and graduate entrant roles. Study at this level is flexible and aimed at providing immediate practical relevance in the workplace. The qualifications included within this stage support career pathways in retail and business banking, or commercial and corporate banking, regulated advice and specialist roles.

Professional Qualifications Framework


To achieve the Professional Diploma you will need a minimum of 60 credits at Level 4 or 5. This includes the compulsory Professionalism, Conduct & Ethics 1 qualification, as well as normally 2 other options from the list below.

The components are structured into a Retail & Business Banking Stream and a Commercial & Corporate Banking Stream but any component can be taken with the credits being recognised towards the required total.

Retail & Business Banking

Commercial & Corporate Banking

Qualification - Professionalism, Conduct & Ethics 1†

A recognised qualification for financial services managers to demonstrate professionalism and understanding of how ethical issues impact decision-making. The qualification develop the skills managers need to become confident leaders within organisations, the understanding required to ensure effective compliance with rules and regulations as they impact on their business area, and support professional and ethical decision-making skills. The units build upon assumed knowledge of Conduct rules and focus on applying that knowledge at a managerial level.

Module - Retail Lending*

An introduction to the skills required to effectively manage the varied lending requests made by customers. In this context customers are defined as consumers, micro-enterprises and small charities and associations.

View the Module Specification

Qualification - CeMAP® Diploma

CeMAP Diploma enables mortgage professionals to set themselves apart from their peers and go beyond the Financial Conduct Authority’s (FCA) mandatory Level 3 qualification requirement. It demonstrates an enriched understanding of the broader financial services environment and the residential lending sector in order to provide high quality, ethical advice to consumers.

Module - Retail Financial Services*

Enables effective management of retail customer relationships and the ability to discuss the main range of retail financial services. The syllabus is arranged to take students from the start of the customer relationship across the potential financial needs of that customer, through to the closing and ending of the relationship.

View the Module Specification

Module - Commercial and Corporate Financial Services*

The detailed relationship between a financial institution and its commercial and corporate customers, including both the legal and practical aspects of the relationship. As well as the important area of analysing lending propositions and structuring suitable solutions.

View the Module Specification

Module - Corporate Relationship Management*

  • The strategic context and organisational implications of relationship management (RM)
  • How to assess the environment in which businesses operate, including external and internal, the models used to assess these and the technology used by financial service organisations to assist
  • Different types of customers and how these differ in structure, how they make buying decisions and the nature of demand for products from them
  • Differing types of business relationship and the impact of how business entities are constituted  
View the Module Specification

Module - Finance of International Trade*

The principles and practices of international trade payments and finance including:

  • The importance of international trade
  • Types of risks involved, including those arising from exchange rate fluctuations
  • The range of methods available to manage them
  • The international legal and regulatory framework within which international trade has to be conducted
View the Module Specification

*Under a transition phase, Higher Education (HE) modules are available to study with the credits counting towards the credit requirement at the relevant stage (Professional and Expert). The module credits are validated within the Framework for Higher Education Qualifications (FHEQ). A schedule of qualification development is underway to validate these HE modules as qualifications in their own right.

†These qualifications are under development and are not available to study until early 2017.

Transferring from a HE award

If you are already studying with us on a Higher Education (HE) award we will have written to you with information about the new Professional Qualifications Framework and the option to transfer. If you wish to transfer from your HE award to the new Professional Qualifications Framework, we will ask you to complete a transfer application form and sign a declaration. We will also need to speak to you about your application to ensure that you make the right study decision.

Please contact our Student and Customer Services teams if you wish to transfer to the Professional Qualifications Framework.


Looking for further information


For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.