Andy has over 40 years’ experience in relationship management and marketing. He lectures in strategy, marketing, management, and relationship management.

Expertise

Relationship management, management, strategy, sales, marketing

Experience 

• NatWest Mortgage Services
• Head of Introducer Sales: 1997 – 2001
• Head of Marketing: 1995 – 1997
• Peterborough linkage, Senior Manager: 1993 – 1995
• NatWest, Various managerial, credit analysis, HR positions: 1976 – 1993

Education

BSc (Hons), Economics, University of Wales: 1976.

Professional Qualifications

PGHCE, University of Central England: 2005
Certificate in Mortgage Advice & Practice (CEMAP), ifs: 2000
Dip M, Chartered Institute of Marketing (CIM): 1996
ACIB, Institute of Bankers: 1979

Consulting

Various assignments, including for Warwick Business School, Kuwait Institute of Banking Studies, Capita and Barclays Bank, Bank of Valletta (Malta).

Publications

Various articles for NatWest in-house publications: 1990–2001

Membership

The London Institute of Banking & Finance
Chartered Management Institute (CMI)

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