Caroline is an award-winning educator, and a highly experienced senior lecturer with The London Institute of Banking & Finance. She specialises in corporate and consumer lending, ethics, and financial markets, and holds a master’s degree in professional and applied ethics. Caroline has written a number of books on her specialist subjects, and her roles have encompassed Apprenticeship Programme Directorship, validation panel chair, external examining and various committee work. Caroline also enjoyed a long banking career, majoring in corporate and MSME credit risk, including lending, turnaround and the recovery of lending. 

Corporate and commercial lending, banking, law relating to banking, professionalism and ethics, financial markets and risk, consumer debt collection, undergraduate and degree apprenticeship lecturing, executive coaching, executive and professional education

Experience 

Barclays Bank plc, risk-related roles in corporate, retail, turnaround and recovery: 1998–2005

Education

MA, Professional and Applied Ethics, Leeds University: Distinction
BSc (Hons), Financial Services, ifs University College (First Class): 1997

Professional qualifications

PGCHE, ifs University College: 2012   
Fellow, Higher Education Academy: 2012
Chartered Fellowship, The London Institute of Banking & Finance

Publications 

Financial Markets and Risk, available to our students on our course website: 2018
Consumer Debt Collection, available to our students on our course website: 2015, updated 2017
Professionalism, Conduct and Ethics Level 5, available to our students on our course website: 2017
Commercial and Corporate Financial Services, available to our students on our course website: 2016
Professionalism, Conduct and Ethics, Level 5 available to our students on our course website: 2016
Business Lending: 2014, updated 2015
Banking Law and Governance, available to our students on our course website, 2011, updated 2015

Professional activity

Northampton University, Accounting & Finance Programme (Banking; Levels 4-6), External Examiner: 2013–17

Membership

The London Institute of Banking & Finance, Fellow
Higher Education Academy, Fellow

External recognition

Consumer Debt Collection, winner of the CCR Credit Excellence Awards 2017 for contribution to the Credit Industry – shortlisted for two other awards