Caroline is an award-winning educator, and a highly experienced senior lecturer with The London Institute of Banking & Finance. She specialises in corporate and consumer lending, ethics, and financial markets, and holds a master’s degree in professional and applied ethics.
Caroline is passionate about innovative teaching and remaining current in her teaching and pedagogy, and in sharing her experience with peers. She has wide experience in teaching undergraduate, post-graduate and professional students both in the UK and abroad.
Caroline has written a number of books on her specialist subjects, and her roles have encompassed Apprenticeship Programme Directorship, validation panel chair, external examining and various committee work. She also enjoyed a long banking career, majoring in corporate and MSME credit risk, including lending, turnaround and the recovery of lending.
Expertise
Corporate and commercial lending, corporate strategy, retail financial service, banking and law relating to banking, professionalism and ethics, financial markets and risk, consumer debt collection, undergraduate and degree apprenticeship lecturing, executive coaching, executive and professional education
Experience
Senior Lecturer, The London Institute of Banking and Finance, 2010 – present
Programme Director, Apprenticeship Programmes, The London Institute of Banking and Finance, 2019–20
Post-graduate Lecturer, Kuwait Institute of Bankers, 2016 – present
Mental Heath First Aider ((MHFA): 2021 – present
Executive education: 2019 – present
Personal tutor: 2018 – present
External examiner, Northampton University: 2014–17
Lecturer, The London Institute of Banking and Finance: 1998–2010
Barclays Bank plc, risk-related roles in corporate, retail, turnaround and recovery: 1998–2005
Education
MA, Professional and Applied Ethics, Leeds University, Distinction
BSc (Hons), Financial Services, ifs University College (first class): 1997
Mental Health First Aider, MHFA, 2021
Professional qualifications
PGCHE, ifs University College: 2012
Fellow, Higher Education Academy: 2012
Chartered Fellowship, The London Institute of Banking & Finance
Staff and Education Development Association (SEDA), ifs University College
Publications
Financial Markets and Risk, available to our students on our course website: 2018
Consumer Debt Collection, available to our students on our course website: 2015, updated 2017
Professionalism, Conduct and Ethics Level 5, available to our students on our course website: 2017
Commercial and Corporate Financial Services, available to our students on our course website: 2016
Professionalism, Conduct and Ethics, Level 5 available to our students on our course website: 2016
Business Lending: 2014, updated 2015
Banking Law and Governance, available to our students on our course website, 2011, updated 2015
Professional activity
Northampton University, Accounting & Finance Programme (Banking; Levels 4–6), External Examiner: 2013–17
Membership
The London Institute of Banking & Finance, Fellow
Higher Education Academy, Fellow
External recognition
Consumer Debt Collection, winner of the CCR Credit Excellence Awards 2017 for contribution to the Credit Industry – shortlisted for two other awards
Awards
Sir Bernard White Memorial Prize for Law and Practice for Mortgage Lenders, Chartered Institute of Bankers: 1997
James E Hadfield Prize for Residential Lending and Property Law, Chartered Institute of Bankers: 1997
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