Nicola ensures that LIBF develops innovative learning experiences across its higher education programmes. She works with Faculty to build their skills and knowledge in relation to learning technologies and guides them to develop first class learning experiences across digital, face-to-face, and blended platforms. Nicola promotes a culture of learning and ensures that good pedagogy is at the heart of decisions around teaching and assessment. She shares good practice and thought leadership with her colleagues and across the sector.
Alongside her educational responsibilities, Nicola chairs our Equality, Diversity, and Inclusion Committee – something she is passionate about.
Digital learning, pedagogy, course design, knowledge management, digital literacy, information literacy, learning technology, librarianship.
The London Institute of Banking & Finance, Head of Academic Development: 2020 – present
The London Institute of Banking & Finance, Chief Knowledge Officer: 2019-20
The London Institute of Banking and Finance, Head of Learning Resources and Libraries: 2017–19
Chartered Institute of Bankers, KnowledgeBank, Manager: 2004–09
Department for Transport, Web team Officer (contract): 2004 Troika, Knowledge & Training Manager: 2002–03 Arthur Andersen, Knowledge Officer: 2001–02 Which?, Information Officer: 1994–2001
Chart Analysis Ltd., Deputy Head of Production: 1986–94
PGCHE, ifs University College: 2013–14
PGCert Online & Distance Education, Open University: 2009–11
BSc (Hons), Information & Communication Studies, University of North London: 1992–98
Level 5 Award in Management Coaching and Mentoring – Coaching Practice and Theory, Chartered Management Institute: 2020-21 (currently studying)
Certified Management and Business Educator, since 2019
Leaders in Learning & Teaching, Chartered Association of Business Schools: 2016–17
K&IM Refer, Spring 2020
KM in a time of crisis: lessons learned from Covid-19, K&IM Refer
, Autumn 2020
Digital technology: how to encourage employees to embrace change
, Training Zone, 2018
Is technology the future for education?
Podcast, The London Institute of Banking & Finance, 2018
Technology: is it changing the way bankers learn? (pdf)
, The London Institute of Banking & Finance, 2016
Turn on and do not drop out, Financial World, December 2015
An examination into the disruptive nature of MOOCs and a consideration of how this may affect ifs University College’s provision’, The Journal of Professional Scholarship in Banking and Practice, 2015
‘Skills and knowledge for the 21st century – a review of umbrella 2005’, Impact: Journal of the Career Development Group, CILIP, 2005
Read Nicola’s blog
Chair, LIBF Talks, The London Institute of Banking & Finance annual conference, June 2019.
Let’s get digital! A case study on the approach, undertaking and evolution beyond a strategic review of digital capabilities in learning and teaching, with Wendy Chowne, EDEN Annual Conference, 2018, Genoa.
Let’s get digital! workshop delivered at The Chartered Association of Business Schools, Professional Managers conference, 2017, Liverpool.
Considering digital trends in HE (including what our students told us), and identifying how we can use technology to engage the distracted learner, workshop, with M Oyewo at The London Institute of Banking & Finance Teaching conference, 2017, London.
Using collaborative activities in distance learning, workshop at ifs HE Conference 2015 now available on our student portal.
Join the conversation: an introduction to social media, workshop at ifs HE Conference 2011 Making yourself heard: how to create a podcast, workshop at HE Conference 2010, ifs School of Finance, 2010.
Developing a distributed scholarly community, with R Gosling and S Godden, workshop delivered at SEDA Spring Learning, Teaching and Assessment Conference 2009.
Member, Association of Learning Technologists: 2014 – present Member, Chartered Institute of Library & Information Professionals: 1998 – present.
External committee work
Committee member, CILIP: Knowledge Management and Information Management Committee, 2019–present Committee member, Chartered Association of Business Schools: CPD Working Party, 2018–19.