Zoë grew up in Cape Town, South Africa. After high school she did an internship in jewellery manufacturing and became a silversmith but soon realised that she’d rather keep this as a hobby and pursue a different career path. She undertook various office roles to gain experience and explore her options, moving to London in 2019. Zoë then started working at The London Institute of Banking & Finance in 2021 and soon realised her ambition of getting more involved in the education business by moving to the Academic Community team.

Experience

Learning and Teaching Administrator, The London Institute of Banking & Finance (2023-present). Duties include:

• maintaining records related to faculty
• supporting onboarding and induction of new members in the Academic Community
• providing administrative support to faculty and a range of committee meeting activities
• completing quality checks on various learning materials
• co-ordinating development activities
• maintaining and updating process documentation for learning & teaching, as well as supporting faculty using it
• liaising with HE Support on operational issues related to teaching.

Receptionist, The London Institute of Banking & Finance (2021-2023).

Duties included:

• managing internal and external bookings, meeting rooms and external visitors
• completing day-to-day operational admin relating to facility management
• carrying out fire, health & safety checks throughout our premises
• keeping stock topped-up and making various provisions available to staff members
• supporting new staff members in getting familiar with company processes relating to facilities
• performing a range of other tasks to ensure the day-to-day runs smoothly.

Various administrative roles, at various institutions, 2019-2021.

Education

Table View High School: 2014 – 2017

Internship with Wainwright Fine Jewellers, Studio 46: 2018

Intermediate course in Jewellery Techniques at Ruth Prowse School of Art: 2019

Languages

English, Afrikaans (intermediate)