Welcome to the first blog in the Certificate in Principles of Payments series. Released fortnightly, the blogs will take a look at some of the biggest issues surrounding the payments industry – from the UK’s PSR strategy to payment legislation and financial crime regulation. The authors are experts in the sector and have a wide range of experience. You can read their bios below.
The authors are also the technical reviewers for our Certificate in Principles of Payments qualification; a new internationally recognised benchmark qualification for those working in, or aspiring to work in the payments industry. Learn more about the Certificate in Principles of Payments and register your interest on the qualification page.
Michael Aragona (Primary Author)
Head of Global Solutions Sales, Americas, Mizuho Bank, Ltd
Currently based in New York, Michael is an International Treasury Specialist with over 20 years of transaction banking advisory experience. He has worked in New York, London, Vienna, Hong Kong, and Riyadh managing teams of treasury professionals covering Corporates, Financial Institutions and Development Organisations.
Michael recently joined Mizuho Bank, Ltd, to develop the global corporate business in the Americas for the bank’s newly formed Global Transaction Banking Division. Previously, he managed his own treasury consultancy business and has also been a EuroFinance chairperson.
Ruth Wandhöfer (Contributing Author)
Global Head of Regulatory & Market Strategy, Citi
Ruth is a regulatory expert in the field of banking and one of the foremost authorities on transaction banking. She drives strategic regulatory and industry dialogue and enables product innovation.
Ruth chairs a number of influential industry bodies covering payments, trade finance, innovation in transaction banking and cybersecurity. She advises several FinTech start-ups and pursues a PhD on blockchain and financial market infrastructures.
Stephen Lindsay (Technical Reviewer)
Head of Standards, SWIFT
Stephen heads the SWIFT Standards department. SWIFT Standards is responsible for developing and evolving MT, the principal messaging standard for cross-border payments, and is also a key contributor to ISO 20022, having participated in the development of the standard and its technical realisation, and publishing this in its role of ISO Registration Authority.
Stephen joined SWIFT in 2007, from a position of technical architect for a financial software vendor, specialising in the design and implementation of payments and integration software for an international market.
Karen Lines (Technical Reviewer)
Senior Business Consultant, The London Institute of Banking & Finance
Karen joined The London Institute of Banking & Finance in 2016 and has been instrumental in developing the Principles of Payments qualification. Prior to joining the organisation, Karen had a successful career in banking spanning 21 years holding Senior Management roles in both London and New York.
Karen first joined Lloyds Bank in 1994 as a Retail Banking graduate trainee and was managing her first branch within 4 years of joining the company. Karen’s specialism for the last 13 years of her career was in Transaction Banking covering Trade Finance, Supply Chain Finance and International Cash Management which of course includes payments!
Neil Lover (Technical Reviewer)
Head of Payments, Cards, Financial Crime and Money Laundering Reporting Officer, Coventry Building Society
Neil is responsible for all aspects of payment and card transaction processing, including payments integrity, strategy development, risk and compliance, operational and people leadership, and supplier management. Neil currently serves as a non-executive director on the Board of the UK Cards Association and the Board of Payments UK, whilst also being a member of the Payment Systems Regulator Strategy Forum.
Neil has held senior posts in banking operations, product and programme management having worked in the financial services industry since 1987.
David Baker (Technical Reviewer)
Head of Card Payment Innovations Unit, The UK Cards Association
David is the Head of this forward-looking team which is currently developing and promoting a collaborative approach to the digital transformation of card payment processes through the use of mobile and digital technologies. David is a cards and payments specialist with over 30 years’ experience.
Jonathan Jeffery (Technical Reviewer)
Director, Incontango Ltd
Jonathan is the director of Incontango Ltd, a Treasury, Finance and Risk training company which delivers consultancy and training courses to a range of international organisations and professional bodies.
Jonathan also works as a Senior Teacher in Finance at the University of Sheffield as the module leader for Financial Management, Equity Analysis & Valuation and Financial Derivatives. Jonathan is a visiting professor at EDHEC Business School, currently ranked as one of the top 15 European Business Schools.
Anita Heaviside (Technical Reviewer)
Head of Member Services, Payments UK
Anita has over 15 years’ experience working in the payments industry, working in a variety of roles covering risk management, strategy and policy development, industry governance, stakeholder and customer engagement and member relations. She has also been involved in numerous cross industry thought leadership groups on various topics ranging from settlement risk to industry governance.
Working at the heart of the industry gives her a unique holistic perspective of the payments industry and how the industry has evolved and developed over time.
Assistant Director, SWIFT Institute
Nancy's role involves overseeing the issuance of research grants on research to benefit the Financial Industry, as well as to coordinate events that bring academics and finance professionals together to discuss current issues facing the financial world. She has been with SWIFT since 2006 and has held various Program Management roles, most notably as the PMO of the Standards Department where she helped to create a versatile and efficient resource tracking system. Prior to SWIFT, Nancy was the Director of MIS for COMEDY Central in New York managing all of the financial data systems from the inception of this cable TV Network until it became known throughout the globe.
The Certificate in Principles of Payments is endorsed by the SWIFT Institute.
Learn more about the Certificate in Principles of Payments and register your interest on the qualification page.