The London Institute of Banking & Finance launches the Centre for Digital Banking and Finance

28 March, 2019Heather Tiltson

Today, 28 March, we launched the Centre for Digital Banking and Finance to help meet the digital banking skills gap. The centre brings together a network of subject matter experts and practitioners with years of experience in digital transformation to offer courses and qualifications for the UK and international finance sector.

Alex Fraser, our Chief Executive Officer said:

“The finance sector is keen to adapt to the challenges of an increasingly digital world, and respond to changing consumer behaviour. New technology brings new opportunities too, but to take full advantage of those the sector needs a digitally literate and innovative workforce.

“The centre has been established to help finance sector organisations with their digital transformations and to help develop the skills and knowledge they need. Launching the Centre is just the start. We’re already engaging with a number of major organisations, and developing bespoke solutions to meet their priorities. As this work evolves we’ll develop more courses and qualifications to respond as the industry’s needs evolve.”

Renier Lemmens, our Director of the Centre for Digital Banking and Finance said:

“The centre looks beyond the hype of new technologies and fads, to the fundamental changes in customer expectations and journeys as they evaluate and use banking services. Our programs examine the practical current and future implications for banks and their employees, and seek to equip staff at all levels to better serve customers in this new world.” 

About the Centre for Digital Banking and Finance

Our new centre offers qualifications, short courses, research and thought leadership to the UK and international banking and finance sector. We have both academic and practical expertise.


Director, Renier Lemmens

Renier is our Visiting Professor of FinTech and Innovation. He has held leadership roles in a variety of financial institutions in Europe and the USA including GE Capital, Barclays and PayPal. He has also held a number of non-executive and advisory positions in FinTech start-ups. He is currently Chairman of the Board at Divido and TransferGo and is a non-executive director at Arion banki.

Associate Director, Helene Panzarino

Originally a commercial banker, Helene is an experienced FinTech Programme Director, Exited Entrepreneur and educator. She is currently MD of the global Rainmaking Colab FinTech Programme; Lead Fellow (and creator) on a world-first FinTech Pathway in a Masters in Tech Entrepreneurship Degree for UCL; and co-creator and lead delivery partner on the Imperial College FinTech Executive Education Programme. She is a regular judge for FinTech awards; speaker for the FinTech community; and was one of Computer Weekly’s Top 100 Women in Tech in 2018.

Associate Director, Rob Thurner

Rob is a digital marketing strategist and trainer specialising in digital transformation, digital banking, customer journey mapping, website and app user experience, ecommerce and mobile marketing.  He is the Founder and Chief Executive Officer (CEO) at Burn the Sky – a digital strategy and training business that works with major financial services clients including: American Express, Aviva, AXA, Barclays, Deutsche Bank, Dubai Islamic Bank, HSBC, Lloyds Banking Group, Qatar National Bank and Santander. Rob is a lead facilitator with the Google Digital Academy and author of three best practice books on Mobile Strategy and Mobile Commerce.

Associate Director, Richard Johnson

Richard is a specialist in the convergence of digital technology and financial services. Richard started his career with 20 years at NatWest and Royal Bank of Scotland, working mainly in retail banking in front-line, advisory, strategic and senior line-management roles. He then became the Strategy Director of Monitise – a technology start-up specialising in mobile banking and payments software. Richard now advises businesses on their FinTech strategies, as well as writing industry research and delivering executive education on FinTech.

Associate Director, Dr Raoul-Gabriel Urma

Raoul is the CEO and Founder of Cambridge Spark, a leading learning organisation for data scientists and developers.  He is author of several programming books and an international speaker, covering artificial intelligence, business, Java and Python. Raoul has advised and worked for several organisations on large-scale software engineering projects : Google, Oracle, eBay and Goldman Sachs. In 2017, he was nominated an Oracle Java Champion.

Find out more about our new Centre for Digital Banking and Finance

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