How we developed our CeMAP Tuition Videos

03 September, 2020Juno Baker

If you’re looking to become a mortgage adviser, CeMAP is the must-have qualification. Your fee includes all the learning materials you need to succeed. So why then did we create our CeMAP Tuition Videos? And how can they support your learning in CeMAP 1?

Video cameraCeMAP is the industry-standard qualification for mortgage advisers. It’s an online distance-learning course that usually takes about 12 months to complete. Along with online learning, as a CeMAP student you get written texts, video study tips and access to a student-led online discussion forum.

At LIBF, we have a long history of creating learning resources. But teaching and learning is always evolving. So as different channels become available – and we learn more about how people absorb information – we’re always reviewing our offering.

Recently we analysed two years' worth of data to find out where CeMAP students need extra help.

“We looked at where people were struggling to fully understand the course content and not meeting the pass mark,” says Adrian Crowley, who developed the CeMAP tuition videos.

The more challenging parts of CeMAP 1 turned out to be core areas that aren’t always perceived as mortgage advice, like collective investments and taxation.

“But they’re an important part of broadening mortgage advisers’ knowledge of financial services. That in turn helps to ensure mortgage advisers in the UK work to a high standard.”

The next step was to think about how to make it easier to learn a difficult subject and to remember and recall the knowledge afterwards.

Why video tuition works for CeMAP

The team had to consider several criteria in developing the new materials, including how to:

  • bring the learning to life
  • make it easier to digest
  • ensure our students could access it whenever they want, and
  • cater for individual styles of learning.

“Everyone has a different learning style – auditory, visual, and people who like to read,” says Adrian. “If you’re delivering a course in just one way, you’re only meeting the needs of some people.”

Video serves all learning styles.

Chunks of CeMAP learning

Each video focuses on a single element and gives real-life examples to support the learning. And because the CeMAP Tuition Videos are short, the course content is easier to follow and take in. It’s a technique called ‘chunking’.

It’s easier for the brain to commit small chunks of learning to memory, than to absorb large amounts of information at one time. In short, your brain needs time to process what you’ve learnt before you move onto the next thing.

Multi-channel flexibility for busy CeMAP learners

“We also wanted to meet people’s desire short sharp learning on any type advice,” says Adrian.

“CeMAP learners are usually busy people. So, we wanted to provide something that our students could dip in an out of when they had a spare ten or 20 minutes.”

The CeMAP tuition videos are, on average, about 15 minutes long and you can access them from your CeMAP course page. You can watch them on any device, from anywhere in the world – as long as you have internet access.

“That helps students to study at their own pace. The key is to make the learning as flexible as possible. And of course, you can always come back and watch a video again, if there’s something you’re not sure of.”

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