We use cookies on all our websites to gather anonymous data to improve your experience of our websites and serve relevant ads that may be of interest to you. Please refer to the cookies policy to find out more.

By continuing, scrolling the page or clicking a link, you agree to the use of cookies.

Business woman in conversation

Terms and conditions

Booking terms and conditions

All bookings for The London Institute of Banking & Finance Executive Short Courses are made with The London Institute of Banking & Finance and entered into subject to these terms and conditions. By making a booking you agree, on behalf of yourself, your organisation and attendees from your organisation, to be bound by these terms and conditions. In these terms and conditions, the expressions ‘you’, ‘your’ and attendee(s)’ means the party booking a place(s) at the event.

Cancellation of a programme

The London Institute of Banking & Finance reserves the right to alter the contents and timings of any event, the leaders/presenters of any event and/or the venues at which the event is planned to be held and to cancel the event at its sole discretion. In the event of a cancellation by The London Institute of Banking & Finance, other than a failure by you to pay the invoice in accordance with these terms and conditions, a full refund of the booking fee will be made with no further liability on the part of The London Institute of Banking & Finance.

Incidental expenses

The London Institute of Banking & Finance is not responsible for reimbursing travel, accommodation or any other costs or expenses incurred by delegate(s) to the events.

Cancellation by you

A full refund will be made for cancellations received up to 14 days before the event. No refunds will be granted for cancellations received less than 14 days before the event. However, you are permitted to substitute a delegate at any time up to 24 hours before an event is due to commence. Please register your replacement delegate with the Events team by phoning +44 (0) 207 337 6286 or by emailing events@libf.ac.uk


If you are making your booking online you will be required to make your payment online before the booking is complete. Alternatively, if you make your booking over the phone or by email, you will be issued an invoice within five working days of your booking to be settled within 30 days or before the event, whichever comes first.

Tickets for events are made available on a first come, first served basis and you will not be registered to attend an event until a confirmation has been received from The London Institute of Banking & Finance. Your place is not confirmed until full payment has been received by The London Institute of Banking & Finance.

Other information

Further details, including your rights, the disclosure of data to third parties, storage, and retention and how to amend your personal data, can be found within our Privacy Notice.

Photographs and/or video footage may be taken at any The London Institute of Banking & Finance event and your image may be used on websites, publications, promotional material and publicity in the future. No references will be made that link your image with any other personal data, unless specifically agreed. If you are concerned about your image being captured via video or photograph, please contact the events team on +44 (0)207 337 6286 or speak to them in person when you arrive at the event.