About the qualification
The needs and demands of business banking customers is changing. Banks need more focus on early warning signs and managing problem loans to support their customers. The Certificate in Business Banking (CertBB) will help you meet these challenges.
CertBB will give you a solid understanding of your customers, their requirements and the products available to them. It will teach you about credit risk, managing problem loans and digital disruption. And you'll learn about new digital technologies such as:
- distributed ledger
- open banking
- application programming interfaces (APIs), and
- artificial intelligence (AI) and machine learning.
Written by business banking professionals who understand your role, CertBB uses case studies to give you practical real-life knowledge that you can apply at work.
Your new skills and knowledge will improve the service you give your customers. This will enhance your customer relationships and ensure you’re better prepared to respond to future challenges.