About the qualification
DipRBCB will give you a deeper insight into the customer life cycle and the drivers that affect it.
You’ll also learn the rules, practices, and guidelines in retail banking to give yourself an in-depth knowledge on coaching and leadership skills – preparing you for your next role as a line manager.
Even if you have reached a management position already, DipRBCB will help solidify these core skills to give you more confidence.
If you have already studied CertRBCB or CertRDB with us, you’ll only need to do one more unit to qualify and you will be entitled to a reduced fee when you register.