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Level 6 Managing Operational Risk & Governance (MOPR)

Professional Qualifications

Level 6 Managing Operational Risk & Governance (MOPR)

This qualification takes a systematic approach to operational risk management and governance. This includes exploring how banks achieve business objectives, enhance stakeholder returns and meet client expectations through effective operational risk management.


About the qualification

Running any business requires robust risk management to ensure its operations are well managed and its financial success optimised. However, given the special nature of banking within the economy and wider society, the range of consequences of poor risk management are heightened, especially due to the varied requirements of its many stakeholders.

Our Level 6 Managing Operational Risk qualification will provide a practical insight into operational risk management along with addressing current developments and best practice bank governance. It will draw upon a range of scenarios to inform your understanding and also demonstrate the practical elements of risk management within a contemporary bank. 

The qualification focuses primarily on managing operational risk from a business performance perspective in the current macro-economic environment, whilst addressing the regulatory landscape.

Managing Operational Risk and Governance is a Level 6 qualification.

Key information

  • Two study sessions per year in May and November
  • Comprehensive online study materials are provided
  • Assessed through a single written examination
  • Contributes to achievement of the Chartered Associate Programme


MOPR consists of one unit.

Unit 1 - Managing Operational Risk and Governance

  • Definition of Operational Risk and how it fits into the wider Risk Governance Framework
  • Overview of the key operational risks that banks face
  • Managing operational risk from a business performance perspective
  • Business performance implications for poor operational risk management
  • Operational risk regulation and measurement
  • Operational risk evaluation including improving capability, risk control and mitigation
  • Risk prioritisation, assessment, management, reporting and recovery
  • IT risk management including IT failure and cyber risks
  • Bank corporate governance frameworks including the role of the Board of Directors, Risk Committee and other lines of defence Board composition and remuneration

CPQ - MOPR - Jon Jeffery

In recent years the losses incurred by banks from operational risks have soared and operational risk has now become a critical component of any risk managers dashboard. 

This qualification covers fraud, system failures, securities breaches, model risk, legal and reputational risk along with the legal obligations that banks must meet.  This will really drive home how you can add value to your bank and their bottom line.

Jon Jeffery -Chief Examiner and MOPR Subject Matter Expert, The London Institute of Banking & Finance


Benefits for you

  • Understand and manage the operational risks facing your organisation and the sector
  • Learn about performance approaches to operational risk and how it supports your business objectives
  • Flexible online study to fit your life
  • A full range of learning resources to support your studies
  • Gain an industry recognised qualification

Benefits for your employer

  • Gain knowledgeable staff with an appreciation of the operational risks facing your organisation
  • Support your staff in their professional development
  • Flexible, online study to fit around busy work commitments


Your registration fee includes the following study support:

  • Online access to learning materials
  • Videos and podcasts
  • Exemplar papers
  • Learning activities
  • Access to our online tutor forum

This course should take around 6 months to complete.


The Level 6 Managing Operational Risk qualification (MOPR) is assessed through one 3000 word assignment. The pass mark for the assignment is 50%.

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Frequently Asked Questions

The registration fee includes the study text, in both book and PDF format, the first sitting of your examination and/or coursework and online access to the MyLIBF area of the website.

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

You can find out more information about the bursaries we offer here.
If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

If you find that the qualification you have registered for is not appropriate to your needs, you may cancel it. A full refund will only be given providing all learning materials are returned to us, fully intact and undamaged, within 14 calendar days of receipt. However, if you have already booked an examination, no refund will be given.


After 14 calendar days, all fees are non-refundable and non-transferable. If you have registered for a qualification where study materials are provided online only e.g. resit and CSDG students, a refund may only be requested within 14 days of The London Institute of Banking and Finance receiving payment.

This is dependent on the type of examination you are sitting.

Electronic examinations

These are controlled by Pearson VUE and you will need to contact them directly via using the details on the ‘important registration information’ link on the MyLIBF home page.

If you are unable to attend your examination, please contact Pearson VUE as soon as possible to cancel or reschedule your examination, allowing a minimum of one full clear business days notice prior to your examination. For example, the deadline to cancel or reschedule an electronic examination due to take place on a Tuesday would be the Friday before. 
AFA examinations

All electronic Advanced Financial Advice (AFA) examination and all paper based examinations are taken on a set date (as per the qualification timetable) and it is not possible to change the date and time. You may however, be able to change the venue or defer to a later sessions and should contact the Student and Customer Services team via email or by phone on +44 (0)12 2781 8609 to enquire.

If you are unable to provide the required notice due to significant mitigating circumstances such as sudden illness, please contact Students and Customer Services straight away as you may be eligible for Special Consideration. Supporting documentary evidence is required for a Special Consideration application. 

Making a result enquiry

If you believe that there has been an error in the marking of your assessment, you may apply for an assessment result enquiry. This policy does not apply to the applicant who believes that their performance during an assessment may have been adversely affected by external factors, for example, noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy.

Please read our Assessment Result Enquiry Policy fully as this sets out the key stages for applying. An application form is included within the policy and must be sent to us within 10 working days of the assessment outcome being communicated to you.

For any of the above, we recommend that you first contact the Student Support Services team by telephone on +44 (0)12 2782 9499 or email enquiries@libf.ac.uk to discuss the nature of your concern and for us to offer guidance regarding the process.

Appealing a decision

Students also have the right to appeal to a decision that has been made in the course of the assessment of their programme of learning. An appeal may only be submitted in relation to final decisions.

An appeal application must be submitted to us within 15 working days of the date of our letter advising the outcome of a decision. If the appeal application form is received after the deadline, we reserve the right to refuse the application. Please read our Appeals Policy, in particular Section B - 'making an appeal'.

Making a complaint

A complaint should be made as soon as possible, but no later than ten working days from the date of the incident occurring. 

We deal with all complaints as promptly as possible and within clearly defined timescales. Where it is not possible to meet these service standards, students will be informed of the progress of their complaint. The stages for handling a complaint are as set out within our CPQ Complaints Policy.

... Recognition of Prior Learning (RPL)?

You can apply by completing the RPL application form and sending the form and certified copies of your qualification certificate or transcript to the email or postal address on the form.

We aim to consider and respond with an outcome to your application within 10 working days. In the event that an enquiry proves complex, we may need longer than initially anticipated to investigate it. In such cases, we will make sure that you are kept informed of progress.

You can find the RPL policy here.

special consideration?

You can find our CPQ Special Consideration Policy here. You will need to complete an application form and submit this with your documentary supporting evidence. Given the individual nature of special consideration claims, we would recommend that you also contact the Student Support Services team by telephone on +44 (0)12 2782 9499 or email enquiries@libf.ac.uk for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the examination date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to consider and respond with an outcome within 5 – 10 working days of receipt of your application. This timescale may be longer In the event of your application being referred to the Concessionary Board.

… reasonable adjustment?

Given the individual nature of reasonable adjustments, we would recommend that you contact the Student Support Services team by telephone on +44 (0)12 2782 9499 or email enquiries@libf.ac.uk for an informal discussion before you submit a request. This will allow us to fully understand the nature of your request and advise you on the type of supporting evidence required.

You can find our CPQ Reasonable Adjustments Policy here. An application form is included within Section A, and must be sent to us at least six weeks prior to the date when the adjustment will need to be in place. 


For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.


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