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Level 6 Managing Operational Risk & Governance (MOPR)

Professional qualifications

Level 6 Managing Operational Risk & Governance (MOPR)

This qualification takes a systematic approach to operational risk management and governance. This includes exploring how banks achieve business objectives, enhance stakeholder returns and meet client expectations through effective operational risk management.


About the qualification

Running any business requires robust risk management to ensure its operations are well managed and its financial success optimised. However, given the special nature of banking within the economy and wider society, the range of consequences of poor risk management are heightened, especially due to the varied requirements of its many stakeholders.

Our Level 6 Managing Operational Risk qualification will provide a practical insight into operational risk management along with addressing current developments and best practice bank governance. It will draw upon a range of scenarios to inform your understanding and also demonstrate the practical elements of risk management within a contemporary bank. 

The qualification focuses primarily on managing operational risk from a business performance perspective in the current macro-economic environment, whilst addressing the regulatory landscape.

Managing Operational Risk and Governance is a Level 6 qualification. This qualification is registered with Ofqual.

Key information

  • Two study sessions per year in May and November
  • Comprehensive online study materials are provided
  • Assessed through a single written assignment of 3,000 words
  • Contributes to achievement of the Chartered Associate Programme

Get up-to-date information relating to Coronavirus.


MOPR consists of one unit.

Unit 1 - Managing Operational Risk and Governance



  • Definition of Operational Risk and how it fits into the wider Risk Governance Framework
  • Overview of the key operational risks that banks face
  • Managing operational risk from a business performance perspective
  • Business performance implications for poor operational risk management
  • Operational risk regulation and measurement
  • Operational risk evaluation including improving capability, risk control and mitigation
  • Risk prioritisation, assessment, management, reporting and recovery
  • IT risk management including IT failure and cyber risks
  • Bank corporate governance frameworks including the role of the Board of Directors, Risk Committee and other lines of defence
  • Board composition and remuneration

CPQ - MOPR - Jon Jeffery

In recent years the losses incurred by banks from operational risks have soared and operational risk has now become a critical component of any risk managers dashboard. 

This qualification covers fraud, system failures, securities breaches, model risk, legal and reputational risk along with the legal obligations that banks must meet.  This will really drive home how you can add value to your bank and their bottom line.

Jon Jeffery MOPR Subject Matter Expert, The London Institute of Banking & Finance


Benefits for you

  • Develop your knowledge of operational risks facing organisations and the sector
  • Deepen your understanding about performance approaches to operational risk and how it supports your business objectives.
  • Flexible only study to suit you
  • Comprehensive study materials
  • Gain an industry recognised qualification

Benefits for your employer

  • Gain staff who are equipped with detailed knowledge and a critical analysis of the operational risks facing organisations
  • Support your staff with their professional development
  • Flexible, online study that fits around employee work commitments

Studying and Study sessions 

The study text and supporting material are included in the registration fee. And will be available when your course session starts.

The following is also included in your registration fee-

  • hard copy of the study text
  • electronic access to the study text
  • Additional learning materials to support the study text
  • Study planner
  • Unit syllabus
  • Specimen paper
  • Videos and audio
  • Tutor led forum

This qualification is typically completed in 6 months.

Details Date
Registration deadline
30 October 2020
Course start date 09 November 2020
Coursework deadline 29 March 2021 



For MOPR you will be assessed by coursework submitted electronically through the course site.

Once the unit is successfully completed, we will post your qualification certificate to you.  


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Frequently Asked Questions

Your registration fee includes the qualification study materials, and the first sitting of your exam and/or coursework. You will also gain access to MyLIBF (our student portal). Some qualifications include a hard copy of the study text, access to student forums, tutor forum support and specimen papers.

If you need to resit your exam or coursework, you will need to register and pay for a resit.

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

Bursary information

If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

Recognition of Prior Learning (RPL):
Recognition of Prior Learning (RPL) encompasses a student’s previous non-certificated and certificated achievements obtained through another awarding organisation. This has previously been known as an exemption.

Please read our Recognition of Prior Learning Policy as it explains the steps to take when applying. Your application will need to include certified copies of your qualification certificate or transcript.

We aim to provide an outcome within 10 working days. If we need longer, we will let you know.

Special consideration:
The Special Consideration Policy applies to students who believe they have been disadvantaged during, or before, an assessment because of an injury, illness or other unforeseen temporary circumstance beyond their control that may have adversely affected their performance in one or more assessments.

Please read our Special Consideration Policy as it explains the steps to take when applying. Your application will need to include supporting documentation.

Given the individual nature of special consideration claims, we would recommend that you contact our Student Support team on +44 (0)1227 818609 or support@libf.ac.uk for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the exam date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to provide an outcome within 5 – 10 working days. It may take longer if your application is referred to the Concessionary Board.

Reasonable adjustment:
We are committed to providing an inclusive educational experience for all students, regardless of any disabilities or learning difficulties they may have and realise that, without reasonable adjustment, students may be prevented from demonstrating their true level of ability during an assessment.

Given the individual nature of reasonable adjustments, we recommend that you contact our Student Support team on +44 (0)12 2781 8609 or support@libf.ac.uk for an informal discussion before you submit your request. This will allow us to fully understand the nature of your circumstances and advise you on the type of supporting evidence required.

The Reasonable Adjustments Policy explains the steps to take when applying and has an application form included. Your application must be received, with supporting documentation, at least six weeks prior to the date when the adjustment will need to be in place.

You have 14 calendar days from your course start date to cancel your registration and arrange a refund by calling our Student and Customer Services team. You will need to return any hard copy study texts in its original condition.

After this period all fees are non-refundable and non-transferable.

If you have booked your exam with Pearson VUE (and are within the cancellation period), you will need to contact them directly at least 24 hours prior to the exam date to cancel it. Then allow at least two hours before calling our Student and Customer Services team to cancel the qualification registration and arrange a refund.

Contact Pearson VUE on +44 (0) 370 608 1915 (Europe, Middle East, Africa region).

Electronic Pearson VUE exam:
Before your registration expiry date you can cancel your exam or change your exam date, time or venue (subject to availability). You will need to contact Pearson VUE directly, giving a minimum of 24 hours’ notice online or at least one working days’ notice by phone prior to your current exam booking. For example, if your exam is booked for a Monday, the latest you can reschedule is the previous Friday.

Pearson VUE can be reached via the details given on your Important Registration Information link on MyLIBF or our ‘Exam booking and information’ page.

Session based exams (set exam date as per study timetable) including Advanced Financial Advice (AFA):
Please telephone Student & Customer Services directly to discuss your options. You may be able to change your venue, but will need to call us at least eight weeks before your exam date to check.

For all exams, if you are unable to provide the required notice due to significant mitigating circumstances, such as sudden illness, please contact Students and Customer Services straight away as you may be eligible for Special Consideration. Supporting documentary evidence is required for a Special Consideration application.

Making a result enquiry:
If you believe there has been an error in the marking of your assessment, you can apply for a result enquiry.

The Assessment Result Enquiry Policy explains the steps to take when applying and has an application form included. Your application must be received within 10 working days after we have communicated your assessment results.

This policy does not apply to students who believe their performance during an assessment may have been affected by external factors, for example noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy.

Appealing a decision:
You have the right to appeal to us to review decisions that have been made in the course of the assessment of your programme of learning. An appeal may only be submitted in relation to a final decision.

Please read our Appeals Policy as it explains the steps to take when applying, in particular section B 'making an appeal'. Your application must be received within 15 working days after we have communicated the outcome of a decision.

Making a complaint:
A complaint should be made if you are dissatisfied by one of our products or services as soon as possible, but no later than 10 working days from the date of the occurrence.

We deal with all complaints as promptly as possible and within clearly defined timescales. The stages for handling a complaint are listed in our CPQ Complaints Policy.


For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.


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