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Certificate for Automotive Finance Specialists (CertAutoFS)

Professional qualifications

Certificate for Automotive Finance Specialists (CertAutoFS)

Get formal recognition for your professionalism in a motor finance specialist role. This is the natural progression from the FLA’s Specialist Automotive Finance (SAF) Expert.

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About the qualification

Ideal for those working in motor finance – you will learn the skills needed to advise and retain customers with your expertise on the different car finance products available to them.

You will develop specialist knowledge and learn how to evaluate the impact of events and changes in the industry – enabling you to adapt and better support your business as the market grows and evolves.

We have produced this qualification in collaboration with The Finance & Leasing Association and it is the only recognised qualification for motor finance specialists. If you have already completed SAF Expert, then you only have two units to complete.

                      FLA logo                saf-logo


 Your studies will cover

  • The automotive finance environment
  • The costs associated with automotive finance
  • The regulatory and legislation framework within automotive finance
  • The key risks involved in automotive finance lending
  • Customer service and retention techniques
  • The skills and responsibilities of a business manager

Benefits for you

  • Qualify in nine months
  • Online study that fits around your life
  • Use the ‘CertAutoFS’ designation after your name upon completion
  • Access to research tools through KnowledgeBank and Financial World
  • Student membership for one year with additional benefits
  • Access to career support and guidance
  • Invitation to events and webinars from industry leaders
Registration fee

£295 for all units of CertAutoFS

£225 if you have a Unit 1 exemption

£195 if you have purchased the SAF Advanced Academy App*  but no Unit 1 exemption

£150 if you have purchased the SAF Advanced Academy App* and have a Unit 1 exemption 

*separate purchase of the SAF Advanced Academy App required

When to apply?

Register throughout the year

Number of units     Three
Average time to complete Can be completed between six to nine months
Study type Self-study, distance learning
Study material Study texts are available online.

You will also get access to:
  • end-of-topic review questions
  • specimen exam
  • study tips video
  • syllabus updates; and
  • a weekly study planner 

Additional study materials You can purchase the app at any time.
Assessment type Two-hour multiple-choice exam

Assessment provider Pearson VUE test centres nationwide
Regulation Registered with Ofqual in the Regulated Qualifications Framework (RQF)

















£295 for all units of CertAutoFS

£225 if you have a Unit 1 exemption

£195 if you have purchased the SAF Advanced Academy App*  but no Unit 1 exemption

£145 if you have purchased the SAF Advanced Academy App* and have a Unit 1 exemption

See Registration section for more information

*separate purchase of the SAF Advanced Academy App required

£295 for all units of CertAutoFS

£225 if you have a Unit 1 exemption

£195 if you have purchased the SAF Advanced Academy App*  but no Unit 1 exemption

£145 if you have purchased the SAF Advanced Academy App* and have a Unit 1 exemption

See Registration section for more information

*separate purchase of the SAF Advanced Academy App required

A single, two-hour online objective exam

A single, two-hour online objective exam

Your certificate will be posted to you once all units are successfully completed

Your certificate will be posted to you once all units are successfully completed












Units

If you have already completed SAF Expert, then you only have two units to complete. 

Unit 1 - The Automotive Finance Marketplace (AFM)

Gain an understanding of automotive finance in the UK by focusing on key concepts, products, processes and principles. You’ll have an appreciation of the financial implications associated with automotive finance lending, and how those costs can be calculated.

Unit 2 - UK Automotive Finance Regulation (AFR)

You’ll be introduced to the regulation and legislation that underpins the UK automotive finance industry. You will learn best practice and responsible lending and understand the need to know the customer and treat them fairly. Plus, the security and risks associated with automotive finance.

Unit 3 - Customer Service and Management in an Automotive Finance Environment (CSM)

Understand the features of different automotive finance products and how they relate to customer-specific scenarios. You’ll become familiar with different management techniques that can be used in the automotive finance environment and understand the importance of customer retention.

Download the app

The SAF Advanced Academy App is a training programme available to everyone. Whether your goal is to meet the required professional standards within your company or simply to update your knowledge, you can study flexibly and without the pressure of taking an exam. You can find out more about the app including costs. 

Register for the app

Assessment

CertAutoFS is assessed by a two-hour Pearson VUE electronic exam, split into three sections:

  • Unit 1 – 25 multiple-choice questions and one case study with five linked questions
  • Unit 2 – 40 multiple-choice questions
  • Unit 3 – 15 multiple-choice questions and three case studies with five linked questions

You will have 12 months to complete the module and sit the exam. Your first attempt is included in the qualification registration fee. If you wish to retake an exam you will need to pay a resit fee.

Find out how to book your exam

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Frequently Asked Questions

Your registration fee includes the qualification study materials, and the first sitting of your exam and/or coursework. You will also gain access to MyLIBF (our student portal). Some qualifications include a hard copy of the study text, access to student forums, tutor forum support and specimen papers.

If you need to resit your exam or coursework, you will need to register and pay for a resit.

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

Bursary information

If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

Recognition of Prior Learning (RPL):
Recognition of Prior Learning (RPL) encompasses a student’s previous non-certificated and certificated achievements obtained through another awarding organisation. This has previously been known as an exemption.

Please read our Recognition of Prior Learning Policy as it explains the steps to take when applying. Your application will need to include certified copies of your qualification certificate or transcript.

We aim to provide an outcome within 10 working days. If we need longer, we will let you know.

Special consideration:
The Special Consideration Policy applies to students who believe they have been disadvantaged during, or before, an assessment because of an injury, illness or other unforeseen temporary circumstance beyond their control that may have adversely affected their performance in one or more assessments.

Please read our Special Consideration Policy as it explains the steps to take when applying. Your application will need to include supporting documentation.

Given the individual nature of special consideration claims, we would recommend that you contact our Student Support team on +44 (0)1227 818609 or support@libf.ac.uk for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the exam date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to provide an outcome within 5 – 10 working days. It may take longer if your application is referred to the Concessionary Board.

Reasonable adjustment:
We are committed to providing an inclusive educational experience for all students, regardless of any disabilities or learning difficulties they may have and realise that, without reasonable adjustment, students may be prevented from demonstrating their true level of ability during an assessment.

Given the individual nature of reasonable adjustments, we recommend that you contact our Student Support team on +44 (0)12 2781 8609 or support@libf.ac.uk for an informal discussion before you submit your request. This will allow us to fully understand the nature of your circumstances and advise you on the type of supporting evidence required.

The Reasonable Adjustments Policy explains the steps to take when applying and has an application form included. Your application must be received, with supporting documentation, at least six weeks prior to the date when the adjustment will need to be in place.

You have 14 calendar days from your course start date to cancel your registration and arrange a refund by calling our Student and Customer Services team. You will need to return any hard copy study texts in its original condition.

After this period all fees are non-refundable and non-transferable.

If you have booked your exam with Pearson VUE (and are within the cancellation period), you will need to contact them directly at least 24 hours prior to the exam date to cancel it. Then allow at least two hours before calling our Student and Customer Services team to cancel the qualification registration and arrange a refund.

Contact Pearson VUE on +44 (0) 370 608 1915 (Europe, Middle East, Africa region).

Electronic Pearson VUE exam:
Before your registration expiry date you can cancel your exam or change your exam date, time or venue (subject to availability). You will need to contact Pearson VUE directly, giving a minimum of 24 hours’ notice online or at least one working days’ notice by phone prior to your current exam booking. For example, if your exam is booked for a Monday, the latest you can reschedule is the previous Friday.

Pearson VUE can be reached via the details given on your Important Registration Information link on MyLIBF or our ‘Exam booking and information’ page.

Session based exams (set exam date as per study timetable) including Advanced Financial Advice (AFA):
Please telephone Student & Customer Services directly to discuss your options. You may be able to change your venue, but will need to call us at least eight weeks before your exam date to check.

For all exams, if you are unable to provide the required notice due to significant mitigating circumstances, such as sudden illness, please contact Students and Customer Services straight away as you may be eligible for Special Consideration. Supporting documentary evidence is required for a Special Consideration application.

Making a result enquiry:
If you believe there has been an error in the marking of your assessment, you can apply for a result enquiry.

The Assessment Result Enquiry Policy explains the steps to take when applying and has an application form included. Your application must be received within 10 working days after we have communicated your assessment results.

This policy does not apply to students who believe their performance during an assessment may have been affected by external factors, for example noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy.

Appealing a decision:
You have the right to appeal to us to review decisions that have been made in the course of the assessment of your programme of learning. An appeal may only be submitted in relation to a final decision.

Please read our Appeals Policy as it explains the steps to take when applying, in particular section B 'making an appeal'. Your application must be received within 15 working days after we have communicated the outcome of a decision.

Making a complaint:
A complaint should be made if you are dissatisfied by one of our products or services as soon as possible, but no later than 10 working days from the date of the occurrence.

We deal with all complaints as promptly as possible and within clearly defined timescales. The stages for handling a complaint are listed in our CPQ Complaints Policy.

Contact

For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.

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