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Certificate for Automotive Finance Specialists (CertAutoFS)

Professional qualifications

Certificate for Automotive Finance Specialists (CertAutoFS)

The natural progression from the FLA's Specialist Automotive Finance (SAF) Expert, enabling customer-facing staff in motor dealerships to demonstrate their knowledge and expertise.

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About the qualification

CertAutoFS has been developed in partnership with The Finance & Leasing Association and is the only recognised professional qualification for motor finance specialists. CertAutoFS reflects the growth and development of the industry and enables individuals to develop their knowledge of automotive finance, products and regulation.

Holders of a current SAF Expert certificate are able to claim an exemption against Unit 1 of CertAutoFS. 

The Certificate for Automotive Finance Specialists is a Level 3 qualification registered with Ofqual in the Regulated Qualifications Framework (RQF).

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Your studies will cover

  • The automotive finance environment.
  • The costs associated with automotive finance.
  • The regulatory and legislation framework within automotive finance.
  • The key risks involved in automotive finance lending.
  • Customer service and retention techniques.
  • Skills and responsibilities of a business manager.

Benefits for you

  • Registration is open year-round
  • Comprehensive study materials are provided
  • Additional study support via the SAF Advance Academy App (separate purchase required)
  • Multiple-choice exam
  • On-demand exams in over 150 nationwide locations with same day results
  • Upon completion, you are able to use the ‘CertAutoFS' designation after your name

Read the CertAutoFS qualification specification
Registration fee

£295 for all units of CertAutoFS

£225 if you have a Unit 1 exemption

£195 if you have purchased the SAF Advanced Academy App*  but no Unit 1 exemption

£145 if you have purchased the SAF Advanced Academy App* and have a Unit 1 exemption

See Registration section for more information

*separate purchase of the SAF Advanced Academy App required

Study sessions

Register at any time

Modules Three level 3 units
Time to complete This qualification can be completed in 6-9 months
Study type Self-study, distance learning
Study material

Study texts are provided online

You will also get access to: end-of-topic review questions, a specimen exam, study tip videos, a weekly study planner and syllabus updates

Study support Additional study support is available to purchase at any time. The SAF Advanced Academy is an App based training programme accessed from your smart phone
Assessment type A single, two-hour online objective exam

Assessment provider Pearson VUE test centres nationwide
Certificate Your certificate will be posted to you once all units are successfully completed

















£295 for all units of CertAutoFS

£225 if you have a Unit 1 exemption

£195 if you have purchased the SAF Advanced Academy App*  but no Unit 1 exemption

£145 if you have purchased the SAF Advanced Academy App* and have a Unit 1 exemption

See Registration section for more information

*separate purchase of the SAF Advanced Academy App required

£295 for all units of CertAutoFS

£225 if you have a Unit 1 exemption

£195 if you have purchased the SAF Advanced Academy App*  but no Unit 1 exemption

£145 if you have purchased the SAF Advanced Academy App* and have a Unit 1 exemption

See Registration section for more information

*separate purchase of the SAF Advanced Academy App required

A single, two-hour online objective exam

A single, two-hour online objective exam

Your certificate will be posted to you once all units are successfully completed

Your certificate will be posted to you once all units are successfully completed







Units

CertAutoFS consists of one module comprising three units.

Certificate for Automotive Finance Specialists (CertAutoFS)

Unit 1: The Automotive Finance Marketplace (AFM) M/506/9916

Key products, concepts and costs associated with the automotive finance sector.

Unit 2: UK Automotive Finance Regulation (AFR) A/506/9918

Best practice principles and the legislative and regulatory framework which governs the industry.

Unit 3: Customer Service and Management in an Automotive Finance Environment (CSM) F/506/9919


Approaches to deliver high standards of customer service and retention and working practices for effective business managers.
    

CPQ Blue Testimonial
I successfully completed my qualification in November 2015 and within three months it had helped to secure a promotion. It is a great addition to anyone’s CV when looking for a successful career in automotive finance. Neil Bowry Business Development Manager, Black Horse

Studying

A study text covering all units is included in your registration fee. Study texts will be made available online immediately after payment. At the end of each topic, the study text contains review questions and activities to support your learning.

The following online materials are also included in your registration fee and are available immediately after registration:

  • A specimen exam
  • Study tips videos
  • Weekly study planner
  • Syllabus updates

 

Additional Study Support

Working in partnership with the Finance & Leasing Association and Fimtrac we have developed the SAF Advanced Academy App. The App based training programme is designed to support anyone working in the motor finance sector who wishes to raise or demonstrate their level of knowledge.

The App is additional to the study texts and online materials included in the qualification registration fee.

Find out more

Assessment

CertAutoFS is assessed by a two-hour Pearson VUE electronic exam, split into three sections:

  • Unit 1, The Automotive Finance Marketplace (AFM) –25 multiple-choice questions and one case study with five linked questions
  • Unit 2, UK Automotive Finance Regulation (AFR) – 40 multiple-choice questions
  • Unit 3, Customer Service and Management in an Automotive Finance Environment (CSM) – 15 multiple-choice questions and three case studies with five linked questions


The exams can be taken at a time and a Pearson VUE test centre with same day results.

You will have 12 months to complete and sit the exam. Your first exam is included in the registration fee for each module. If you wish to retake an exam you will need to pay a resit fee.

Find out how to book your exam

Certificate
Once all three units are successfully completed, we will post your qualification certificate to you.  

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Frequently Asked Questions

Your registration fee includes the qualification study materials, and the first sitting of your exam and/or coursework. You will also gain access to MyLIBF (our student portal). Some qualifications include a hard copy of the study text, access to student forums, tutor forum support and specimen papers.

If you need to resit your exam or coursework, you will need to register and pay for a resit.

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

Bursary information

If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

Recognition of Prior Learning (RPL):
Recognition of Prior Learning (RPL) encompasses a student’s previous non-certificated and certificated achievements obtained through another awarding organisation. This has previously been known as an exemption.

Please read our Recognition of Prior Learning Policy as it explains the steps to take when applying. Your application will need to include certified copies of your qualification certificate or transcript.

We aim to provide an outcome within 10 working days. If we need longer, we will let you know.

Special consideration:
The Special Consideration Policy applies to students who believe they have been disadvantaged during, or before, an assessment because of an injury, illness or other unforeseen temporary circumstance beyond their control that may have adversely affected their performance in one or more assessments.

Please read our Special Consideration Policy as it explains the steps to take when applying. Your application will need to include supporting documentation.

Given the individual nature of special consideration claims, we would recommend that you contact our Student Support team on +44 (0)1227 818609 or support@libf.ac.uk for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the exam date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to provide an outcome within 5 – 10 working days. It may take longer if your application is referred to the Concessionary Board.

Reasonable adjustment:
We are committed to providing an inclusive educational experience for all students, regardless of any disabilities or learning difficulties they may have and realise that, without reasonable adjustment, students may be prevented from demonstrating their true level of ability during an assessment.

Given the individual nature of reasonable adjustments, we recommend that you contact our Student Support team on +44 (0)12 2781 8609 or support@libf.ac.uk for an informal discussion before you submit your request. This will allow us to fully understand the nature of your circumstances and advise you on the type of supporting evidence required.

The Reasonable Adjustments Policy explains the steps to take when applying and has an application form included. Your application must be received, with supporting documentation, at least six weeks prior to the date when the adjustment will need to be in place.

You have 14 calendar days from your course start date to cancel your registration and arrange a refund by calling our Student and Customer Services team. You will need to return any hard copy study texts in its original condition.

After this period all fees are non-refundable and non-transferable.

If you have booked your exam with Pearson VUE (and are within the cancellation period), you will need to contact them directly at least 24 hours prior to the exam date to cancel it. Then allow at least two hours before calling our Student and Customer Services team to cancel the qualification registration and arrange a refund.

Contact Pearson VUE on +44 (0) 370 608 1915 (Europe, Middle East, Africa region).

Electronic Pearson VUE exam:
Before your registration expiry date you can cancel your exam or change your exam date, time or venue (subject to availability). You will need to contact Pearson VUE directly, giving a minimum of 24 hours’ notice online or at least one working days’ notice by phone prior to your current exam booking. For example, if your exam is booked for a Monday, the latest you can reschedule is the previous Friday.

Pearson VUE can be reached via the details given on your Important Registration Information link on MyLIBF or our ‘Exam booking and information’ page.

Session based exams (set exam date as per study timetable) including Advanced Financial Advice (AFA):
Please telephone Student & Customer Services directly to discuss your options. You may be able to change your venue, but will need to call us at least eight weeks before your exam date to check.

For all exams, if you are unable to provide the required notice due to significant mitigating circumstances, such as sudden illness, please contact Students and Customer Services straight away as you may be eligible for Special Consideration. Supporting documentary evidence is required for a Special Consideration application.

Making a result enquiry:
If you believe there has been an error in the marking of your assessment, you can apply for a result enquiry.

The Assessment Result Enquiry Policy explains the steps to take when applying and has an application form included. Your application must be received within 10 working days after we have communicated your assessment results.

This policy does not apply to students who believe their performance during an assessment may have been affected by external factors, for example noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy.

Appealing a decision:
You have the right to appeal to us to review decisions that have been made in the course of the assessment of your programme of learning. An appeal may only be submitted in relation to a final decision.

Please read our Appeals Policy as it explains the steps to take when applying, in particular section B 'making an appeal'. Your application must be received within 15 working days after we have communicated the outcome of a decision.

Making a complaint:
A complaint should be made if you are dissatisfied by one of our products or services as soon as possible, but no later than 10 working days from the date of the occurrence.

We deal with all complaints as promptly as possible and within clearly defined timescales. The stages for handling a complaint are listed in our CPQ Complaints Policy.

Contact

For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.

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