About the qualification
The Certificate in Consumer Debt Collection is the benchmark qualification in the debt collection sector covering the new FCA standards. Developed in partnership with leading industry practitioners, the qualification teaches the key legislative standards for effective management of compliance and the essential skills for working in consumer debt collection.
Your studies will cover the concept and scope of the FCA regulations and the techniques and methods to employ in your role. It is the only distance-learning qualification in the industry for debt collection staff and meets the apprenticeship trailblazer standard.
The Certificate in Consumer Debt Collection is a Level 3 qualification registered with Ofqual in the Regulated Qualifications Framework (RQF).