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Professional Qualifications

CeMAP® Diploma

CeMAP Diploma enables mortgage advisers to set themselves apart from their peers and develop an enriched understanding of the broader financial services environment and residential lending sector.
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About the CeMAP qualification

The new Diploma for the mortgage advice industry offers a progression route for existing holders of a Level 3 mortgage advice qualification.

It enables professionals to gain a higher level of skills and knowledge and demonstrate their commitment to continual learning. Attaining CeMAP Diploma verifies to clients and employers that holders can provide a better service through an enhanced skillset. The qualification develops specialist knowledge and skills relevant to the mortgage industry, whilst demonstrating higher levels of professionalism.

The CeMAP Diploma is a Level 4 qualification registered with Ofqual in the Regulated Qualifications Framework (RQF).

Key information

  • Four study sessions available per year – see ‘Studying’ section
  • Comprehensive study materials are provided
  • Combination of multiple-choice exam and coursework assessment
  • Upon completion, you are able to use the ‘CeMAP Diploma' designation after your name

Follow our Relationship Director, Michael Nicholls', journey studying CeMAP Diploma in his blog series.

Units

CeMAP Diploma consists of two modules, with the first module being the CeMAP® qualification. Completers of CeMAP, or an equivalent Level 3 Mortgage Advice qualification, only need to complete Module 2 to attain the Diploma.

Module 1 - Certificate in Mortgage Advice and Practice (CeMAP)

The CeMAP qualification consists of three mandatory modules. Please visit the qualification page for full details

Module 2 - Advanced Mortgage Advice (AMA)

D/615/2395

AMA covers the commercial and regulatory environment, products, services and legislation that inform the mortgage advice process. Through the practical application of knowledge and skills, you will gain an understanding of the importance of consumer-oriented advice, sound communication and appropriate ethical behaviours.

 

CPQ Blue Testimonial
I was a Banking Consultant with a large retail bank. I studied mainly in the evenings and broke the studying down into sections. At the end of each section I would use the CRT to test my understanding of the material, the CRT was the biggest influence on my learning. I was able to pass CeMAP in just over three months in time to start my new job. Chris Carson -Mortgage & Protection Adviser, Bank of Scotland

Studying

When selecting your preferred study session using the timetable above, please be aware that fees are payable if you wish to change your selected AMA2 (coursework) date to a different session.

You will have online access to study texts immediately after registration has been completed and hard copies will also be provided. The study text contains review questions and activities to support your learning. Exemplar papers are also provided to test your learning.

Further study materials are provided if you are studying CeMAP - please visit the CeMAP qualification page for full details.

The AMA module has a total qualification time of 254 hours. 

Assessment

Module 2 - AMA

AMA contains two assessments:

  • Coursework assignment of up to 4,000 words
  • 90-minute objective exam comprising 50 multiple-choice questions

The multiple-choice exam can be taken at over 150 Pearson VUE centres nationwide with the result provided on the day.

View information on examination booking and venues 

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Young female teacher working one to one with student

Registration

Register via the online registration and payment system below, or alternatively by calling Student and Customer Services on +44 (0)12 2781 8609. 

Register for CeMAP Diploma


View details on methods of payment

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Frequently Asked Questions

Your registration fee includes the qualification study materials, and the first sitting of your exam and/or coursework. You will also gain access to MyLIBF (our student portal). Some qualifications include a hard copy of the study text, access to student forums, tutor forum support and specimen papers.

If you need to resit your exam or coursework, you will need to register and pay for a resit.

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

Bursary information

If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

Recognition of Prior Learning (RPL):
Recognition of Prior Learning (RPL) encompasses a student’s previous non-certificated and certificated achievements obtained through another awarding organisation. This has previously been known as an exemption.

Please read our Recognition of Prior Learning Policy as it explains the steps to take when applying. Your application will need to include certified copies of your qualification certificate or transcript.

We aim to provide an outcome within 10 working days. If we need longer, we will let you know.

Special consideration:
The Special Consideration Policy applies to students who believe they have been disadvantaged during, or before, an assessment because of an injury, illness or other unforeseen temporary circumstance beyond their control that may have adversely affected their performance in one or more assessments.

Please read our Special Consideration Policy as it explains the steps to take when applying. Your application will need to include supporting documentation.

Given the individual nature of special consideration claims, we would recommend that you contact our Student Support team on +44 (0)1227 818609 or support@libf.ac.uk for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the exam date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to provide an outcome within 5 – 10 working days. It may take longer if your application is referred to the Concessionary Board.

Reasonable adjustment:
We are committed to providing an inclusive educational experience for all students, regardless of any disabilities or learning difficulties they may have and realise that, without reasonable adjustment, students may be prevented from demonstrating their true level of ability during an assessment.

Given the individual nature of reasonable adjustments, we recommend that you contact our Student Support team on +44 (0)12 2781 8609 or support@libf.ac.uk for an informal discussion before you submit your request. This will allow us to fully understand the nature of your circumstances and advise you on the type of supporting evidence required.

The Reasonable Adjustments Policy explains the steps to take when applying and has an application form included. Your application must be received, with supporting documentation, at least six weeks prior to the date when the adjustment will need to be in place.

You have 14 calendar days from your course start date to cancel your registration and arrange a refund by calling our Student and Customer Services team. You will need to return any hard copy study texts in its original condition.

After this period all fees are non-refundable and non-transferable.

If you have booked your exam with Pearson VUE (and are within the cancellation period), you will need to contact them directly at least 24 hours prior to the exam date to cancel it. Then allow at least two hours before calling our Student and Customer Services team to cancel the qualification registration and arrange a refund.

Contact Pearson VUE on +44 (0) 370 608 1915 (Europe, Middle East, Africa region).

This is dependent on the type of exam you are sitting.

Multiple choice exams sat at Pearson VUE venues:
Before your registration expiry date you can change your exam date, time or venue, subject to availability. You will need to contact Pearson VUE directly, giving a minimum of 24 hours' notice.

Contact them on +44 (0) 370 608 1915 (Europe, Middle East, Africa region)

Session based (set exam date as per study timetable):
It is not possible to change the date and time unless you defer to a subsequent session for an additional fee. The deadline to defer is 24 hours before your current exam date.

You may be able to change your venue. Please call us at least eight weeks before the exam date to check.

If you are unable to call us eight weeks before the exam, due to mitigating circumstances such as a sudden illness, please call us straight away as you may be eligible for Special Consideration. To be eligible you will need supporting documentation.

Making a result enquiry:
If you believe there has been an error in the marking of your assessment, you can apply for a result enquiry.

The Assessment Result Enquiry Policy explains the steps to take when applying and has an application form included. Your application must be received within 10 working days after we have communicated your assessment results.

This policy does not apply to students who believe their performance during an assessment may have been affected by external factors, for example noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy.

Appealing a decision:
You have the right to appeal to us to review decisions that have been made in the course of the assessment of your programme of learning. An appeal may only be submitted in relation to a final decision.

Please read our Appeals Policy as it explains the steps to take when applying, in particular section B 'making an appeal'. Your application must be received within 15 working days after we have communicated the outcome of a decision.

Making a complaint:
A complaint should be made if you are dissatisfied by one of our products or services as soon as possible, but no later than 10 working days from the date of the occurrence.

We deal with all complaints as promptly as possible and within clearly defined timescales. The stages for handling a complaint are listed in our CPQ Complaints Policy.

Contact

For registration and other enquiries please contact Student and Customer Services by email or on +44 (0)12 2781 8609.

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