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Diploma in Mortgage & Practice (DipMAP®)

Professional Qualifications

Diploma in Mortgage & Practice (DipMAP®)

The higher level Diploma enables mortgage advisers to set themselves apart from their peers and develop an enriched understanding of the broader financial services environment and residential lending sector.

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About the qualification

This qualification is no longer available for new registrations. Instead please visit the CeMAP® Diploma qualification page, which is our new Level 4 Mortgage Advice qualification.

DipMAP offers a progression route for existing holders of a Level 3 mortgage advice qualification who wish to gain a higher level of skills and knowledge and demonstrate their commitment to continual learning. Attaining the qualification verifies to clients and employers that holders can provide a better service through an enhanced skillset. The qualification develops specialist knowledge and skills relevant to the mortgage industry, whilst demonstrating higher levels of professionalism.

The Diploma in Mortgage Advice & Practice is a Level 4 qualification registered with Ofqual in the Regulated Qualification Framework (RQF).

Key information

  • Four study sessions available per year – see ‘Studying’ section
  • Comprehensive study materials are provided
  • Combination of multiple-choice exam and coursework assessment
  • Upon completion, you are able to use the ‘CeMAP Diploma' designation after your name

Units

CeMAP Diploma consists of two modules.

Module 1 - Financial Services, Regulation and Ethics (FSRE)

Y/601/2801

  • The environment of the financial services industry
  • Key components and interrelationships of the financial system
  • Principles of the regulatory framework and the implications for the financial advice process
  • The importance of the concept of risk and how risks relate to institutions and individuals
  • Legal concepts and the interplay between regulation and legislation
  • The FCA's approach to ethical and unethical behaviours and the Code of Ethics

Module 2 - Advanced Mortgage Advice (AMA)

F/506/8916

  • The commercial and regulatory environment
  • Products, services and legislation that inform the mortgage advice process
  • The importance of consumer oriented advice, sound communication and appropriate ethical behaviours through the practical application of knowledge and skills

CPQ Blue Testimonial
The qualification useful for obtaining more detailed knowledge of mortgages and the market. Also, by having the Diploma, it demonstrates to clients that increased knowledge and competency. Alan Ramsden -Director, Pocock Rutherford

Studying

2016 Study Timetable 


When selecting your preferred study session using the timetable above, please be aware that fees are payable if you wish to change your exam for AMA after registration. 

You will have online access to study texts immediately after registration has been completed and hard copies will also be provided. The study text contains review questions and activities to support your learning. A specimen paper for unit 1 is also provided to test your learning, along with a Chief Examiner Report for Unit 2. 

370 study hours are recommended
 

Assessment

Unit 1 - FSRE

2-hour objective exam comprising 90 multiple-choice questions and 2 case studies with 5 linked multiple-choice questions.

This exam can be taken at over 150 Pearson VUE centres nationwide with the result provided on the day. 

View information on examination booking and venues 

Unit 2 - AMA

3-hour written exam comprising three elements:

  • A recommendation in response to a pre-released customer 'fact-find'
  • A report requiring explanation of a mortgage concept or technical issue
  • Short question and answer section

View AMA exam venues

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FC-learning-LIBF
CPQ-classroom-tutorial

Register

Register by post/email

Download and complete the registration form and submit by email or posted to the address provided on the form.

DipMAP Registration Form

View details on methods of payment

Register by phone
 

Contact Student and Customer Services on +44 (0)12 2781 8609.

Register your interest

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Frequently Asked Questions

The registration fee includes the study text, in both book and PDF format*, the first sitting of your examination and/or coursework and online access to the MyLIBF area of the website.

*The Certificate for Specialists in Demand Guarantees (CSDG®) study text is not currently available online.   

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

You can find out more information about the bursaries we offer here.
If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

If you find that the qualification you have registered for is not appropriate to your needs, you may cancel it. A full refund will only be given providing all learning materials are returned to us, fully intact and undamaged, within 14 calendar days of receipt. However, if you have already booked an examination, no refund will be given.

 

After 14 calendar days, all fees are non-refundable and non-transferable. If you have registered for a qualification where study materials are provided online only e.g. resit and CSDG students, a refund may only be requested within 14 days of The London Institute of Banking and Finance receiving payment.

This is dependent on the type of examination you are sitting.

Electronic examinations

These are controlled by Pearson VUE and you will need to contact them directly via using the details on the ‘important registration information’ link on the MyLIBF home page.

If you are unable to attend your examination, please contact Pearson VUE as soon as possible to cancel or reschedule your examination, allowing a minimum of one full clear business days notice prior to your examination. For example, the deadline to cancel or reschedule an electronic examination due to take place on a Tuesday would be the Friday before. 
 
AFA examinations

All electronic Advanced Financial Advice (AFA) examination and all paper based examinations are taken on a set date (as per the qualification timetable) and it is not possible to change the date and time. You may however, be able to change the venue or defer to a later sessions and should contact the Student and Customer Services team via email or by phone on +44 (0)12 2781 8609 to enquire.

If you are unable to provide the required notice due to significant mitigating circumstances such as sudden illness, please contact Students and Customer Services straight away as you may be eligible for Special Consideration. Supporting documentary evidence is required for a Special Consideration application. 

Making a complaint

A complaint should be made as soon as possible, but no later than ten working days from the date of the incident occurring. 

We deal with all complaints as promptly as possible and within clearly defined timescales. Where it is not possible to meet these service standards, students will be informed of the progress of their complaint. The stages for handling a complaint are as set out within our CPQ Complaints Policy.

Appealing a decision

Students also have the right to appeal to a decision that has been made in the course of the assessment of their programme of learning. An appeal may only be submitted in relation to final decisions. 

An appeal application must be submitted to us within 15 working days of the date of our letter advising the outcome of a decision. If the appeal application form is received after the deadline, we reserve the right to refuse the application. Please read our Appeals Policy, in particular Section B - 'making an appeal'.
 
Making a result enquiry

If you believe that there has been an error in the marking of your assessment, you may apply for an assessment result enquiry. This policy does not apply to the applicant who believes that their performance during an assessment may have been adversely affected by external factors, for example, noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy.

Please read our Assessment Result Enquiry Policy fully as this sets out the key stages for applying. An application form is included within the policy and must be sent to us within 10 working days of the assessment outcome being communicated to you. 
 

For any of the above, we recommend that you first contact the Student Support Services team by telephone on +44 (0)12 2782 9499 or email enquiries@libf.ac.uk to discuss the nature of your concern and for us to offer guidance regarding the process.

... Recognition of Prior Learning (RPL)?

You can apply by completing the RPL application form and sending the form and certified copies of your qualification certificate or transcript to the email or postal address on the form.

We aim to consider and respond with an outcome to your application within 10 working days. In the event that an enquiry proves complex, we may need longer than initially anticipated to investigate it. In such cases, we will make sure that you are kept informed of progress.

You can find the RPL policy here.

special consideration?

You can find our CPQ Special Consideration Policy here. You will need to complete an application form and submit this with your documentary supporting evidence. Given the individual nature of special consideration claims, we would recommend that you also contact the Student Support Services team by telephone on +44 (0)12 2782 9499 or email enquiries@libf.ac.uk for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the examination date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to consider and respond with an outcome within 5 – 10 working days of receipt of your application. This timescale may be longer In the event of your application being referred to the Concessionary Board.

… reasonable adjustment?

Given the individual nature of reasonable adjustments, we would recommend that you contact the Student Support Services team by telephone on +44 (0)12 2782 9499 or email enquiries@libf.ac.uk for an informal discussion before you submit a request. This will allow us to fully understand the nature of your request and advise you on the type of supporting evidence required.

You can find our CPQ Reasonable Adjustments Policy here. An application form is included within Section A, and must be sent to us at least six weeks prior to the date when the adjustment will need to be in place. 

Contact

For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.

FAQs
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