Regulation UK Financial (UKFR)

Professional qualifications

UK Financial Regulation (UKFR)

UKFR is in the trailblazer apprenticeship standard for Financial Services Administrator and the Compliance/Risk Officer. It will help you develop specialist knowledge of the purpose and structure of the UK financial services industry. 

Specialist qualifications

About the qualification

UKFR provides a solid introduction to the financial sector, by exploring the rules and regulations that govern the industry and the social-economic factors that impact on personal financial plans. As a number of our qualifications contain the UKFR module, this provides you with an excellent foundation to progress onto study in other areas.  

UKFR is mandated in the Level 3 Compliance/Risk Officer Apprenticeship Standard as well as the Level 3 Financial Services Administrator (Adviser Firm or Network) Apprenticeship Standard. This foundation underpins employment in many fields within the sector.

Your studies will cover:

  • Purpose and structure of the UK financial services industry
  • Financial Conduct Authority (FCA’s) main aims and activities
  • Rules and regulations and the FCA’s approach to regulating firms and individuals
  • The main areas of financial advice, asset classes and financial services products
  • The impact of socio-economic factors on personal financial plans

The UK Financial Regulation is a Level 3 award registered with Ofqual in the Regulated Qualifications Framework (RQF).

Key facts

  • Registration is open year-round
  • Comprehensive study materials are provided with additional support materials available to purchase
  • Multiple-choice exam assessment
  • On-demand exams in over 150 nationwide locations with same day results
  • Upon completion, you are able to use the 'UKFR' designation after your name
  • Once you’ve passed you’ll receive a digital certificate. A paper copy can also be ordered for an additional fee.


UKFR consists of one module comprising two units.

Module 1 - UK Financial Regulation (UKFR)

    Unit 1 - Introduction to Financial Services Environment and Products (L/501/8715)
    Unit 2 - UK Financial Services and Regulation (R/501/8716)

The environment of the financial services industry, an introduction to the main financial services products and the interplay between regulation and legislation.

CPQ Blue Testimonial

It gave me a great insight into the financial services industry. I now understand how money works, this also led to a successful promotion at work.

Adam Cowburn Trainee Mortgage Adviser


Study text for module 1 (UK Financial Regulation) is included in your registration fee. Online study text will be made available immediately after payment and we aim to send a hard copy of your study texts by post within five working days of receiving your registration fees. 

At the end of each topic, the study text contains review questions and activities to support your learning.

The following online materials are also included in your registration fee and are available immediately after registration:

  • student-led discussion forum
  • study tips videos
  • weekly study planner
  • syllabus updates
  • tax table

This qualification is typically completed in nine months.

Additional study support

We offer a collection of extra study support options to guide you through your studies. These will help you build confidence in the knowledge you have gained.

These are additional to the study text and materials included in the qualification registration fees. You can purchase these when you register or later via your MyLIBF account, our student portal.

  • CeMAP Revision Tool (CRT) Module 1 (UKFR) £120

    Additional revision tool modules, which are only relevant to the CeMAP® qualification, can be bought in a bundle that includes UKFR. By purchasing in a bundle there is a discount offered in comparison to the individual purchase of these modules.

  • Specimen Papers (paper copy) £27 per paper
  • Ask The Experts (online tutor support) £26 for 3 months

Find out more


UKFR is assessed by a two-hour Pearson VUE electronic exam, split into two sections:

  • Unit 1, Introduction to Financial Services Environment and Products (ITFS) – 50 multiple-choice questions
  • Unit 2, UK Financial Services and Regulation (UKFR) – 50 multiple-choice questions

The exams can be taken at a time and location of your choice at over 150 Pearson VUE test centres nationwide with same day results.

You will have 12 months to complete each module and sit the exam. Your first exam is included in the registration fee for each module. If you wish to retake an exam you will need to pay a resit fee.

Exam and assessment information


We will post your qualification certificate to you once the unit is successfully completed.

Young female teacher working one to one with student

External UKFR training courses

Some students prefer a qualification route with extra learning support. We have recognised a select number of UKFR training course providers offering to help support your learning and understanding of the concepts and materials.

Please be aware that UKFR training courses may be advertised externally as CeMAP module 1.

UKFR training courses are optional and do not include our UKFR qualification registration fee. You will still need to register and complete the UKFR qualification through us, as we are the only provider who can award UKFR.

Find out more

Frequently Asked Questions

Your registration fee includes the qualification study materials, and the first sitting of your exam and/or coursework. You will also gain access to MyLIBF (our student portal). Some qualifications include a hard copy of the study text, access to student forums, tutor forum support and specimen papers.

If you need to resit your exam or coursework, you will need to register and pay for a resit.

In line with our charitable objectives, we make means-tested bursaries available to students studying our qualifications.

Bursary information

If you would like to apply for a bursary, please email our Student and Customer Services team or call them on +44 (0)12 2781 8609. Please ensure that you have details of the qualification you intend to study when contacting us. 

Recognition of Prior Learning (RPL):
Recognition of Prior Learning (RPL) encompasses a student’s previous non-certificated and certificated achievements obtained through another awarding organisation. This has previously been known as an exemption.

Please read our Recognition of Prior Learning Policy as it explains the steps to take when applying. Your application will need to include certified copies of your qualification certificate or transcript.

We aim to provide an outcome within 10 working days. If we need longer, we will let you know.

Special consideration:
The Special Consideration Policy applies to students who believe they have been disadvantaged during, or before, an assessment because of an injury, illness or other unforeseen temporary circumstance beyond their control that may have adversely affected their performance in one or more assessments.

Please read our Special Consideration Policy  as it explains the steps to take when applying. Your application will need to include supporting documentation.

Given the individual nature of special consideration claims, we would recommend that you contact our Student Support team on +44 (0)1227 818609 or for an informal discussion before you submit your application.

For your claim to be considered, you must have initially notified us of your circumstances on or before the submission deadline for coursework or within five days of the exam date. Any applications made outside of this timescale must include an explanation as to why the delay has occurred.

We aim to provide an outcome within 5 – 10 working days. It may take longer if your application is referred to the Concessionary Board.

Reasonable adjustment:
We are committed to providing an inclusive educational experience for all students, regardless of any disabilities or learning difficulties they may have and realise that, without reasonable adjustment, students may be prevented from demonstrating their true level of ability during an assessment.

Given the individual nature of reasonable adjustments, we recommend that you contact our Student Support team on +44 (0)12 2781 8609 or for an informal discussion before you submit your request. This will allow us to fully understand the nature of your circumstances and advise you on the type of supporting evidence required.

The Reasonable Adjustments Policy explains the steps to take when applying and has an application form included. Your application must be received, with supporting documentation, at least six weeks prior to the date when the adjustment will need to be in place.

You have 14 calendar days from your course start date to cancel your registration and arrange a refund by calling our Student and Customer Services team. You will need to return any hard copy study texts in its original condition.

After this period all fees are non-refundable and non-transferable.

If you have booked your exam with Pearson VUE (and are within the cancellation period), you will need to contact them directly at least 24 hours prior to the exam date to cancel it. Then allow at least two hours before calling our Student and Customer Services team to cancel the qualification registration and arrange a refund.

Contact Pearson VUE on +44 (0) 370 608 1915 (Europe, Middle East, Africa region).

Electronic Pearson VUE exam:
Before your registration expiry date you can cancel your exam or change your exam date, time or venue (subject to availability). You will need to contact Pearson VUE directly, giving a minimum of 24 hours’ notice online or at least one working days’ notice by phone prior to your current exam booking. For example, if your exam is booked for a Monday, the latest you can reschedule is the previous Friday.

Pearson VUE can be reached via the details given on your Important Registration Information link on MyLIBF or our ‘Exam and Assessment Information page.

Session based exams (set exam date as per study timetable) including Advanced Financial Advice (AFA):
Please telephone Student & Customer Services directly to discuss your options. You may be able to change your venue, but will need to call us at least eight weeks before your exam date to check.

For all exams, if you are unable to provide the required notice due to significant mitigating circumstances, such as sudden illness, please contact Students and Customer Services straight away as you may be eligible for Special Consideration. Supporting documentary evidence is required for a Special Consideration application.

Making a result enquiry:
If you believe there has been an error in the marking of your assessment, you can apply for a result enquiry.

The Assessment Result Enquiry Policy explains the steps to take when applying and has an application form included. Your application must be received within 10 working days after we have communicated your assessment results.

This policy does not apply to students who believe their performance during an assessment may have been affected by external factors, for example noise, illness or unforeseen circumstances. These cases are dealt with under our Special Consideration Policy. 

Appealing a decision:
You have the right to appeal to us to review decisions that have been made in the course of the assessment of your programme of learning. An appeal may only be submitted in relation to a final decision.

Please read our Appeals Policy as it explains the steps to take when applying, in particular section B 'making an appeal'. Your application must be received within 15 working days after we have communicated the outcome of a decision.

Making a complaint:
A complaint should be made if you are dissatisfied by one of our products or services as soon as possible, but no later than 10 working days from the date of the occurrence.

We deal with all complaints as promptly as possible and within clearly defined timescales. The stages for handling a complaint are listed in our CPQ Complaints Policy.


For registration and other enquiries please contact Student and Customer Services on +44 (0)12 2781 8609.


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