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Remote Invigilation

We have been developing alternative ways to deliver exams to give our students more choice and flexibility. This is particularly important when exam centres have to close, for example during lockdowns due to Covid-19 or other disruptions. 

How does remote invigilation work?

This service allows candidates to sit their exam on a PC or laptop whilst being monitored through a webcam and through the camera on a separate mobile phone or tablet device to provide a second view of the room.

The PC/laptop screen will also be recorded during the examination session.  These three recorded video feeds will be reviewed after the exam to ensure that candidates have complied with our examination rules and regulations.

This instructional video demonstrates how the set up works.

Quick start guide

This quick start guide will tell you what you need to know to sit your examination online. 

Technical requirements   

PC/laptop

To sit a remote invigilated exam, candidates need a PC/laptop with the following specifications:

  • Screen resolution - 1400 x 900 (recommended)
  • Browser - Latest version of Google Chrome
    you can check this by typing chrome://settings/help into your Chrome browser
  • Operating System -
    • Windows 7 or higher;
    • Mac OS X;
    • or Linux 64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.3+, or Fedora Linux 24+
      You can check your operating system here
  • Webcam - required
  • Microphone - required
  • Audio - required
The following devices cannot be used to sit the actual exam: Google Chromebooks, Android tablets (Nexus 7, etc.), iOS tablets (iPad, iPad mini, etc.), and Microsoft Surface RT.  

Mobile device

Candidates also require a mobile device to install the ProctorExam mobile app. Installation instructions will be provided.

  • Android 4.1 or higher
    or
  • Apple iOS 8.0 or higher
You can check your smartphone/tablet version in Settings on your device (typically under 'System update' or 'Software update').

Internet connection

You will also require a stable internet connection of a minimum bandwidth of 1Mbit/s. Tethering is not supported.
You can check your internet connection speed at www.speedtest.net.

Other technical points

  • We recommend you do not take the assessment in a work environment nor use a work laptop.
  • If you are planning on using a Wi-Fi connection, check no-one else is using the Wi-Fi at the same time as their usage may affect your connection. Ensure you are positioned where the Wi-Fi signal is strongest. A wired connection will ensure a stable connection.
  • Ensure you can connect your mobile device to Wi-Fi so you don’t use up your data.
  • Ensure your mobile device can be placed upright at least 3 metres behind you to provide a second view of the room.
If you have any technical issues at any point during the technical test, an online support agent will be available via the live chat function on your screen.
 

Environment requirements

It is important to replicate exam conditions. This means:

  • A quiet place where you will not be disturbed or interrupted.
  • Somewhere with a strong and reliable internet connection.
  • A space that is well-lit.

Exam regulations

Please ensure you have read and understood the regulations for remote examinations, which are different to those for traditional centre-based exams.

Using your personal data

To deliver you an online exam your personal data will need to be processed through the test platform ProctorExam by our supplier BTL Group Limited. The personal data will include live/recorded footage of your face, voice, desk and workspace visible from the camera device you use. Additional personal data may be captured to administer the exam including ID documents, name and email address. Whilst not required, it is possible the following may be inferred as a result of using video; visible health conditions, racial/ethnic origin and religious beliefs. We may also process technical data connected to you such as device type and IP address to administer the exam. 

As the Awarding Organisation we may access and process your personal data for delivery of online exams and to ensure the security and integrity of our exams. Processing this data is necessary to be able to deliver you an online exam and will only be retained as long as is needed. Full details of the personal data captured, the processing and your individual rights can be found within our Privacy notice available at www.libf.ac.uk\privacy.

Contact us

We hope that this information has answered any queries you may have. If there is anything you are still unsure about, please contact us at customerservices@libf.ac.uk or via Live Chat.