We have been developing alternative ways to deliver exams to give our students more choice and flexibility. This is particularly important when exam centres have to close, for example during lockdowns due to Covid-19 or other disruptions.
How does remote invigilation work?
This service allows candidates to sit their exam on a PC or laptop whilst being monitored through a webcam and through the camera on a separate mobile phone or tablet device to provide a second view of the room.
The PC/laptop screen will also be recorded during the examination session. These three recorded video feeds will be reviewed after the exam to ensure that candidates have complied with our examination rules and regulations.
This instructional video
demonstrates how the set up works.
Remote invigilation user guide
This user guide
will tell you what you need to know to sit your examination online.
To sit a remote invigilated exam, candidates need a PC/laptop with the following specifications:
- Screen resolution - 1400 x 900 (recommended)
- Browser - Latest version of Google Chrome
you can check this by typing chrome://settings/help into your Chrome browser
- Operating System -
- Windows 8 or higher;
- Mac OS X;
- or Linux 64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.3+, or Fedora Linux 24+
You can check your operating system here
- Webcam - required; maximum resolution of 1280 x 720
- Microphone - required
- Audio - required
The following devices cannot
be used to sit the actual exam: Netbooks including Google Chromebooks, Android tablets (Nexus 7, etc.), iOS tablets (iPad, iPad mini, etc.), and Microsoft Surface RT.
Candidates also require a mobile device to install the ProctorExam mobile app. Installation instructions will be provided.
- Android 4.1 or higher
- Apple iOS 8.0 or higher
You can check your smartphone/tablet version in Settings on your device (typically under 'System update' or 'Software update').
You will also require a stable internet connection
of a minimum bandwidth of 1Mbit/s and recommend upload speed is 1.5Mbit/s. Tethering is not supported.
You can check your internet connection speed at www.speedtest.net
Other technical points
- We recommend you do not take the assessment in a work environment nor use a work laptop
- If you are planning on using a Wi-Fi connection, check no-one else is using the Wi-Fi at the same time as their usage may affect your connection
- Ensure you are positioned where the Wi-Fi signal is strongest. A wired connection will ensure a stable connection
- Ensure you can connect your mobile device to Wi-Fi so you don’t use up your data
- Ensure your mobile device can be placed upright at least 3 metres to the side of you to provide a second view of you and the room
- Ensure you keep your browser and computer zoom settings at 100% ratio throughout your exam
- Ensure you disable all browser add-ons that may prevent the exam and supporting documentation from loading correctly.
If you have any technical issues at any point during the technical test, an online support agent will be available via the live chat function on your screen.
It is important to replicate exam conditions. This means:
- A quiet place where you will not be disturbed or interrupted.
- Somewhere with a strong and reliable internet connection.
- A space that is well-lit.
Please ensure you have read and understood the regulations for remote examinations, which are different to those for traditional centre-based exams.
Using your personal data
To deliver you an online exam your personal data will need to be processed through the test platform ProctorExam by our supplier BTL Group Limited. The personal data will include live/recorded footage of your face, voice, desk and workspace visible from the camera device you use. Additional personal data may be captured to administer the exam including ID documents, name and email address. Whilst not required, it is possible the following may be inferred as a result of using video; visible health conditions, racial/ethnic origin and religious beliefs. We may also process technical data connected to you such as device type and IP address to administer the exam.
As the Awarding Organisation we may access and process your personal data for delivery of online exams and to ensure the security and integrity of our exams. Processing this data is necessary to be able to deliver you an online exam and will only be retained as long as is needed. Full details of the personal data captured, the processing and your individual rights can be found within our Privacy notice available at www.libf.ac.uk\privacy
We hope that this information has answered any queries you may have. If there is anything you are still unsure about, please contact us at firstname.lastname@example.org or via Live Chat.