Andrew is a conduct and compliance manager and learning and development specialist with over 20 years of experience across retail and commercial banking. He’s worked with global, high street, digital and challenger banks to inspire engaging leadership and create positive cultural change.

Andrew supported contact centre start-up programmes in India and Malaysia and retail branch network expansion in the UK, before delivering Leadership and Change programmes across 14 countries and deploying Anti-Money Laundering training to 110,000 colleagues across Europe. His aim is to help people make the most of what they have and reach their full potential.

Expertise

Leadership, personal development, customer service

Experience

Sainsbury’s Bank, Learning and Development, Regulatory Affairs and Financial Promotions: 2017 – present

HSBC UK, Commercial Banking, Regional Relationship Manager: 2016–17

GP Strategies, Learning Consultant: 2014–16

GP Strategies, Learning Delivery Manager: 2013–14

HSBC UK, Best Place To Bank Manager: 2010–13

Education

BA in Journalism Studies, Napier University: 1997

Professional qualifications

ICA Specialist Certificate in Conduct Risk: 2021

Certificate in Business Banking: 2016