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Work with us

Interested in working for The London Institute of Banking & Finance?

Working with us means becoming part of a passionate team focused on a common goal – to advance banking and finance by providing outstanding education and thinking, tailored to the needs of business, individuals, and society.

We offer a welcoming atmosphere, a strong team spirit, hybrid working, competitive salaries and a range of excellent benefits. We are based in the historic city of Canterbury and the bustling centre of London's financial district. We invest heavily in the development of our people to ensure we are continually evolving and are able provide our stakeholders with the capability, skills, knowledge and connections that they need throughout their entire careers and lives.

Our people are very important to us and this has been externally recognised by being shortlisted on two occasions for the Times Higher Education Leadership and Management Awards as “Workplace of the Year”.

The London Institute of Banking & Finance retained Investors In People Silver accreditation in 2021 during a global pandemic and has improved in 8 out of 9  indicators. This achievement is a testament to the hard work of all of our staff as well as to the culture we’re seeking to develop.

We're looking for talented and motivated staff who share our commitment to financial education and lifelong learning as well as people who are interested in bringing our values to life. If this sounds like you, apply for one of our current vacancies below, or for more information please email our HR team.

Before applying for any position with us please read our Recruitment Privacy Policy.


 Vacancies

Based: Home
Fees: Dependent on project and role
Contract Type: Project based



LIBF’s Learning Provision team is responsible for a range of digital learning and assessment programmes. To help us design, develop and deliver those programmes, we are seeking freelancers with expertise and skills in the following areas:

 

  • Educational content production – digital copy editing and development editing (using Word with tracked changes), proofreading, writing linking content and formative assessment items in interactive formats for students eg multiple choice, drag and drop, etc.
  • Multimedia production – graphic design, audio and video production, including filming, editing and animation using the Adobe Creative Cloud suite, as well as voiceover artists;
  • Learning technology – creative flair in the use of a range of software packages such as H5P, Adobe Creative Cloud suite, Zoom, Articulate 360 suite, Camtasia, Vyond, or equivalent, ideally with a working knowledge of D2L’s Brightspace virtual learning environment, HTML and CSS.

 

Freelancers will be expected to provide their own equipment and access to the relevant software. Any intellectual property created within an LIBF project resides with LIBF. Expertise in banking and finance subject areas is not required.

 

Please also note the following: The roles that need to be filled are project based and we are looking to create a pool of freelancers. This means that there will not always be projects across all disciplines so please note that if you don’t hear back from us this doesn’t mean that you’ve been unsuccessful.

Depending on the number of CVs we receive we may close the advert early.

Due to the high volume we receive it will not be possible to respond to all applicants, but all CVs will be kept on file for a year should other opportunities arise.

 

The London Institute of Banking & Finance is a leading provider of financial education and has been at the heart of the finance sector since 1879. We’re a specialist university providing undergraduate and postgraduate degrees for students aiming to pursue a career in banking and finance. Our focus is on lifelong learning: equipping individuals with the knowledge, skills, and qualifications to achieve what they want throughout their career and life.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

If you are interested in any of these opportunities, please send your CV and a short statement indicating the role(s) you are interested in, your experience and your normal day rate to recruitment@libf.ac.uk.

For an informal chat, please email editorial@libf.ac.uk , multimedia@libf.ac.uk or learningtechnology@libf.ac.uk.

Based: Home
Fees: Dependent on industry and role
Contract Type: Fixed Term Contract
Hours: a limited number of hours are required each month, to be agreed on an individual basis and dependent on industry and role.

UK Regulation and Financial Advice

Are you an experienced financial adviser or compliance expert looking to shape the next generation?

We are looking for a range of experts to work on our assessments. Our qualifications support professionals throughout their career, developing knowledge and skills for new entrants to these industries as well as experienced practitioners. All work is carried out on a freelance basis.

Candidates should hold relevant LIBF professional qualifications, a licence to practice, or equivalent, such as those offered by CII or CISI.

Find out more about our qualifications:

Roles include

  • Markers
  • Moderators
  • Question writers
  • Question reviewers

 

We are looking for conscientious and organised individuals, with extensive industry expertise and a flexible working approach.


Successful candidates will have in-depth knowledge in the chosen industry area they are applying for or have experience in training and development in learning programmes for that area. They should demonstrate a strong interest in supporting new and existing professionals.

The London Institute of Banking & Finance is a leading provider of financial education and has been at the heart of the finance sector since 1879. We’re a specialist university providing undergraduate and postgraduate degrees for students aiming to pursue a career in banking and finance. Our focus is on lifelong learning: equipping individuals with the knowledge, skills, and qualifications to achieve the highest professional standards throughout their career.

Before applying, please read our Recruitment Privacy Policy found at the top of this page.

To apply please submit your CV with a covering letter explaining which industry(s) area and role(s) you are interested in, as well as your suitability, to recruitment@libf.ac.uk.

Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Based: Canterbury and Home based
Salary: £12,597 per annum (this is a pro-rated amount of the full-time equivalent of £25,194 per annum)
Hours:  18.75 hours per week, Monday to Friday
Contract: 12 months

Do you have experience of working in a busy customer call centre?

Have you worked within an education or training environment?

Are you calm under pressure and focused on providing truly exceptional customer service?

We’re looking for somebody to join our Enquiries and Admissions team based at home and in Canterbury. As a Student and Customer Services Officer, you will deal effectively with all enquiries across our Professional Qualifications range, engaging with customers to establish an immediate rapport and solving problems quickly and effectively.

This role can be based in our Canterbury office and from Home; however, we would expect the post-holder to attend the Canterbury office where necessary. Please note that during the probation period the post holder will need to attend onsite training 3 times a week in the Canterbury office. Attendance onsite will also be required for monthly meetings and additional training, as and when needed.

You will be experienced in handling enquiries via email, telephone and live chat. Key responsibilities will include supporting students in all aspects of their learning, processing registrations, SPS and membership renewals and maintaining database records for customers and students in the UK and internationally. We are always seeking to enhance our services and would value your contribution and support towards the implementation of improvements. You will also need to demonstrate flexibility towards working hours to meet customer needs.

You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level. You must be well organised, with strong administrative skills and good working knowledge of Microsoft Office. Excellent communication skills are essential as well as the ability to react positively to changing priorities whilst managing your own time schedules. Experience within the education sector would be a distinct advantage.

View full job description

Here at The London Institute of Banking & Finance we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date: 8 June 2023
Interviews: To be confirmed

Based: London
Hours: 22.5 hours per week on campus over 52 weeks OR a 30 week term time contract can also be considered*
Salary: up to £16,200 per annum (this is a pro rata amount of up to £27,000 full time equivalent)**

Are you passionate about supporting undergraduate students with their future careers?

Do you want to join a growing University College that has achieved 3rd in the UK for student employability and where 100% of students achieve employment or go on to further study?

If so, then apply for our Careers Information Officer role at the London Institute of Banking and Finance.

We are looking for someone who is interested in developing or continuing a career in either Higher Education or Careers and we welcome applications from career changers. You may have had a role in Education and looking to move into Higher Education or looking to move into the sector from a more commercial background.

You will be joining a small and friendly team that is devoted in helping students achieve their career ambitions.

The main focus of the role includes:

  • Develop, update and create career resources and tools that are relevant and appropriate for the banking and finance sector
  • Organise and manage career events, fairs, workshops, and other activities to support the career development of our students
  • Manage and promote job postings, ensuring that they are relevant, up-to-date, and suitable for our students
  • Administer and maintain the online careers centre and keep the information and guidance resources up-to-date
  • Develop and create marketing materials to promote careers information services
  • Research, analyse and present labour market information to support career decisions
  • Create written and digital resources that offer career advice, guidance and information to students
  • Administering year in industry students, including providing information on placement availability and maintaining records
  • Provide support to the careers advisors in terms of answering student queries, assisting with the delivery of career workshops and seminars, and providing data for monitoring and evaluation
  • Managing the online mentor platform, reviewing applications and promoting its use to students
  • Manage databases and electronic resources, ensuring that they are accurate, up-to-date, and easily accessible for careers services staff and students

 

You’ll need to have a passion for helping students succeed and have superb communication skills as well as the confidence to deal with ambiguity and changing priorities. Finally, we are looking for someone who has an interest in Banking and Financial Services.

You also need to be confident at working across all levels in an organisation, and with different stakeholders.

* This role is 22.5 hours per week, over 52 weeks and we can offer flexibility on when hours can be performed over the week.  A 30 week term time contract can also be considered at 22.5 - 24 hours per week. Please note, due to the student facing nature of this role, there is an expectation to be on campus (Monument area) and therefore remote working would only be available by exception. 

**The salary on a 30 week term time contract will be up to £9,346 - £9,969 per annum based on 22.5 - 24 hours per week and dependent on experience (this is a pro rata amount of up to £27,000 full time equivalent).

View full job description

Here at The London Institute of Banking & Finance we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date: 16 June 2023
Interviews: TBC

 

 

Our values

Innovation-values-LIBF 

Embracing a culture of change through continuous improvement and creativity by constantly challenging the status quo. Being curious, taking the time to review and develop ideas and having the confidence to take calculated risks.

 

Integrity- LIBF

Integrity is acting honestly and respectfully, maintaining strong ethical values. When we are faced with difficult choices, we do the right thing.

Support - LIBF

Making time for others to meet the needs of everyone in our work community. To encourage others to seek support by being approachable, helpful and understanding. Being there for each other.

Collaboration - LIBF

Working together in partnership, sharing our knowledge and utilising our strengths to succeed and achieve a common goal.

Adaptability-LIBF

The willingness to adjust our working habits and processes within the constraints of our resources. To be flexible and have an open mindset when exploring alternative ways of working for the benefit of our customers.

Our Benefits

We have a number of benefits and rewards that are currently offered to employees, including:

  • Buddy scheme
  • Business Member with The Marlowe Theatre
  • Buying and selling of annual leave
  • Cycle to work scheme
  • Generous holiday entitlements, which increase after 2 years service and after 5 years service
  • Employee assistance scheme
  • Employee Volunteering Scheme allowing one free day per year for volunteering
  • Exceptional absence days
  • Flexible working arrangements
  • Free eyesight tests and vouchers towards the purchase of glasses
  • Life insurance
  • Medical insurance (dependent on job family)
  • Mentor scheme
  • Occupational sick pay
  • Paid time off for appointments
  • Pension plan
  • Perkbox membership offering employee benefits and discounts
  • Season ticket and health club interest-free loans
  • Service recognition
  • Social activities
  • Training and development opportunities