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Work with us

Interested in working for The London Institute of Banking & Finance?

Working with us means becoming part of a passionate team focused on a common goal – to advance banking and finance by providing outstanding education and thinking, tailored to the needs of business, individuals, and society.

We offer a welcoming atmosphere, a strong team spirit, hybrid working, competitive salaries and a range of excellent benefits. We are based in the historic city of Canterbury and the bustling centre of London's financial district. We invest heavily in the development of our people to ensure we are continually evolving and are able provide our stakeholders with the capability, skills, knowledge and connections that they need throughout their entire careers and lives.

Our people are very important to us and this has been externally recognised by being shortlisted on two occasions for the Times Higher Education Leadership and Management Awards as “Workplace of the Year”.

The London Institute of Banking & Finance retained Investors In People Silver accreditation in 2021 during a global pandemic and has improved in 8 out of 9  indicators. This achievement is a testament to the hard work of all of our staff as well as to the culture we’re seeking to develop.

We're looking for talented and motivated staff who share our commitment to financial education and lifelong learning as well as people who are interested in bringing our values to life. If this sounds like you, apply for one of our current vacancies below, or for more information please email our HR team.

Before applying for any position with us please read our Recruitment Privacy Policy.

Vacancies

Based: Home

Fees: Dependent on industry and role

Contract Type: Fixed Term Contract

Hours: a limited number of hours are required each month, to be agreed on an individual basis and dependent on industry and role.



We are looking for experts to fulfil a range of roles in our examining teams to help us achieve our aim of providing lifelong financial education. Our qualifications support professionals throughout their career, developing the required knowledge and skills for new entrants to these industries as well as experienced practitioners seeking to achieve chartered status.

 

We are looking for experts in several industry areas including: ·


  • Financial advice: further details 
  • Risk and regulation in banking: further details
  • Retail banking: further details 
  • Business banking: further details
  • Financial education for schools: further details


  • Potential roles include:


    • Examiners
    • Markers
    • Moderators
    • Question writers
    • Question reviewers
    • Writers and reviewers to work on learning materials

    We are looking for dedicated, organised individuals, with extensive industry expertise and a flexible working approach.



    Candidates will need to be experienced in the chosen industry area they are applying for or have experience in training and development in learning programmes for that area. All candidates should demonstrate a strong interest in supporting new and existing professionals.


    The London Institute of Banking & Finance is a leading provider of financial education and has been at the heart of the finance sector since 1879. We’re a specialist university providing undergraduate and postgraduate degrees for students aiming to pursue a career in banking and finance. Our focus is on lifelong learning: equipping individuals with the knowledge, skills, and qualifications to achieve what they want throughout their career and life.


    Before applying please read our Recruitment Privacy Policy found at the top of this page.


    To apply please submit your CV with a covering letter explaining which industry(s) area and role(s) you are interested in, as well as your suitability, to recruitment@libf.ac.uk.


    Please also note the following:


    • The roles that need to be filled, and the special requirements of these roles, are reviewed on a regular basis, and in certain areas there may be no vacant roles at the present time. So please note that if you don’t hear back from us this doesn’t mean that you’ve been unsuccessful.
    • Depending on the number of CVs we receive we may close the advert early.
    • Due to the high volume we receive it will not be possible to respond to all applicants, but all CVs will be kept on file for a year should other opportunities arise.



    Salary: £26,500 - £27,314
    Hours: 37.5 hours a week
    Location: London and home (Hybrid working*)

    Do you have amazing administration skills and at least 3 years’ experience in a customer service role?

     

    Are you full of enthusiasm, a multi-tasker and experienced in working to tight deadlines?

     

    Do you have experience within the education/financial education sector?

    We are seeking a proactive and highly organised individual to provide administrative support for our Financial Education Team working with schools. A key focus is supporting the development of meaningful relationships with current and potential schools and colleges and the desire to retain and expand the business levels across the UK and overseas

     

    In this role you will support the Financial Education Team with all school and centre specific contact and administrative activities enabling the team to operate most effectively and provide first class customer experiences. You will be proactive in the development of new enquiries from all marketing and communications related activities.

     

    The ideal candidate must be well organised, have excellent communication and administrative skills and a good working knowledge of Microsoft Office. Experience within the education sector would be a distinct advantage and the ability to work well as part of a team is imperative to the role.

     

    Our qualifications at The London Institute of Banking & Finance help schools instil the knowledge and confidence their pupils need to make good financial decisions, as well as inspiring the next generation of finance and banking professionals. Our learning programmes, qualifications and wider community-based initiatives focus on the everyday financial skills needed and essential skills employers say are missing.

     

    *This role can be based in our London office and from home. We would require you to attend the London office at least once a week and if needed for onsite meetings and events. During the training period, you will be required to attend the London office at least three times a week.

     

    View full job description


    We were founded in 1879 as the Institute of Bankers and is today a leading international provider of financial education. We offer highly regarded Undergraduate and Postgraduate Degrees, a broad range of Professional and Specialist qualifications and Financial Capability Programmes in schools.

    We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

     

    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

     

    To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

     

    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.


    Closing date: 6 June 2022
    Interviews: London Office: 15/16June 2022

    Based: London/Canterbury and Home (hybrid working*)
    Salary: £36,000 - £37,331, dependent on experience
    Hours: 37.5 hours per week


    Do you have experience of developing digital learning assets?

     

    Are you an excellent communicator with great organisational and influencing skills?

     

    Do you enjoy working on multiple projects, working with a variety of people?


    If so, then apply for our Learning Technologist role at The London Institute of Banking & Finance.

    The Learning Provision Department is looking to recruit a candidate with significant experience of developing learning materials using a range of media. They will have a sound knowledge of learning and teaching theories alongside an awareness of the pedagogical application of learning technologies, and significant experience of developing a range of digital learning objects.

     

    With knowledge of the standards of web accessibility, usability and customer service, the job holder will have excellent organisational, communication, and influencing skills and will enjoy working on multiple projects across our business areas.



    *This role can be based in either our London office or Canterbury office with home working available when not required in the office for training, meetings, or workshop activities.

    We offer a welcoming atmosphere, a strong team spirit, a committed but balanced work ethic, competitive salaries, and a range of excellent benefits.

    Working with The London Institute of Banking & Finance means becoming part of an inspired and passionate team focused on a common goal – to advance banking and finance by providing outstanding education and thinking, tailored to the needs of business, individuals, and society.

    We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

    View full job description

     

    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

     

    To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

     

    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.


    Closing date: 17 June 2022
    Interview date: W/C 27 June 2022

    Salary: £24,000 - £27,000 per annum
    Hours: 37.5 hours a week, Monday to Friday
    Location: London and home (Hybrid working*)
    Contract: 6 months

    Do you have great attention to detail and incredible administration skills?

     

    Are you well organised, a multi-tasker and experienced in working to tight deadlines?

     

    Do you have experience working in a Higher Education environment?


    Then we want to hear from you!

     

    We are seeking a highly motivated and enthusiastic team member to provide comprehensive administrative support to our Faculty team.

     

    The ideal candidate will have excellent administrative, IT, and communication skills. With a good attention to detail the post-holder will excel in an environment where they will need to make use of their organisational skills to prioritise day-to-day and project-based activities.

     

    Previous experience of working in a similar role within Higher Education would be an advantage, though it is not essential.

     

    This is a full-time post offered on a 6 month contract.




    *This role is based in our London office and from home. We would require you to attend the London office at least once a week and as needed for training, onsite meetings and events. During the training period, you will be required to attend the London office more frequently.

     

    We were founded in 1879 as the Institute of Bankers and is today a leading international provider of financial education. We offer highly regarded Undergraduate and Postgraduate Degrees, a broad range of Professional and Specialist qualifications and Financial Capability Programmes in schools.

    We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.



    View full job description


    Here at The London Institute of Banking & Finance we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

     

    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

     

    To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

     

    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

     

    Closing date: 20th June 2022
    Interviews: London Office: TBC





    Based: Canterbury and Home based
    Salary: £23,656
    Contract type: Permanent
    Hours: 37.5 hours, Monday to Friday


    Do you have experience of working in a busy customer call centre?

     

    Have you worked within an education or training environment?

     

    Are you calm under pressure and focused on providing truly exceptional customer service?


    We’re looking for somebody to join our Enquiries and Admissions team based at home and in Canterbury. As a Student and Customer Services Officer, you will deal effectively with all enquiries across our Professional Qualifications range, engaging with customers to establish an immediate rapport and solving problems quickly and effectively.

    This role can be based in our Canterbury office and from Home; however, we would expect the post-holder to attend the Canterbury office where necessary. Please note that during the probation period the post holder will need to attend onsite training 3 times a week in the Canterbury office. Attendance onsite will also be required for monthly meetings and additional training, as and when needed.

    You will be experienced in handling enquiries via email, telephone and live chat. Key responsibilities will include supporting students in all aspects of their learning, processing registrations, SPS and membership renewals and maintaining database records for customers and students in the UK and internationally. We are always seeking to enhance our services and would value your contribution and support towards the implementation of improvements. You will also need to demonstrate flexibility towards working hours to meet customer needs.

    You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level. You must be well organised, with strong administrative skills and good working knowledge of Microsoft Office. Excellent communication skills are essential as well as the ability to react positively to changing priorities whilst managing your own time schedules. Experience within the education sector would be a distinct advantage.


    You will be experienced in handling enquiries via email, telephone and live chat. Key responsibilities will include supporting students in all aspects of their learning, processing registrations, SPS and membership renewals and maintaining database records for customers and students in the UK and internationally. We are always seeking to enhance our services and would value your contribution and support towards the implementation of improvements. You will also need to demonstrate flexibility towards working hours to meet customer needs.

    You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level. You must be well organised, with strong administrative skills and good working knowledge of Microsoft Office. Excellent communication skills are essential as well as the ability to react positively to changing priorities whilst managing your own time schedules. Experience within the education sector would be a distinct advantage.

    View full job description

     

    Here at The London Institute of Banking & Finance we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

     

    To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.


    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

     

    Closing date: Midday 29 June 2022
    Interviews: 4 July 2022

    Location: Mostly remote working, with a nominated office in Canterbury or London
    Salary: £30-36k per annum, dependent on experience
    Contract type: Permanent
    Hours: 37.5 hours, Monday to Friday – flexibility with working pattern can be discussed at interview


    Do you have a blend of Project Management and business analysis skills?

     

    Do you have experience of leading and supporting cross-functional project teams?

     

    Do you have experience of planning and prioritising varied work to meet deadlines?


    This is an opportunity to join a team focused on the delivery of strategically important projects and initiatives that span the organisation.

     

    You will be responsible for managing projects from initiation and discovery through to implementation and delivery, creating and maintaining effective project documentation, communications, and reporting.

     

    You will also work with colleagues to understand and analyse business requirements, using a variety of tools and techniques including workshops, interviews, research, observation, and data analysis.

     

    To be successful in this role, you will have:



    • Experience in using business analysis techniques to identify effective user focused solutions
    • Experience in initiating and managing change in business processes and technology solutions
    • Experience of using business improvement techniques such as business process mapping, Lean and journey/experience mapping
    • Experience of project management techniques across the project lifecycle
    • Excellent organisational skills, including the ability to plan and prioritise a varied workload to meet deadlines in an efficient and effective manner
    • Experience of data analysis, data analysis tools and using data to support business decisions
    • Ability to convey in both written and oral form technical and complex information in a clear and effective manner to a non-technical audience

    This role can be based in our Canterbury office/London office or from home. However, we would expect the successful candidate to attend either office if needed for onsite meetings, and onsite team days once a month in the Canterbury office.

     

    You will also be required to be onsite once a week during the initial training period.

     

    View full job description

     

    Here at The London Institute of Banking & Finance we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.


    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

     

    To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

     

    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

     

    Closing date: 29 June 2022
    Interviews: TBC

    Salary: £26,500 - £27,314
    Hours: 37.5 hours a week
    Location: Home working with occasional visits to our London office*

     

    Do you have amazing administration skills and at least 3 years’ experience in a customer service role?

     

    Are you full of enthusiasm, a multi-tasker and experienced in working to tight deadlines?

     

    Do you have experience within the education/financial education sector?



    We are seeking a proactive and highly organised individual to provide administrative support for our Financial Education Team working with schools. A key focus is supporting the development of meaningful relationships with current and potential schools and colleges and the desire to retain and expand the business levels across the UK and overseas

     

    In this role you will support the Financial Education Team with all school and centre specific contact and administrative activities enabling the team to operate most effectively and provide first class customer experiences. You will be proactive in the development of new enquiries from all marketing and communications related activities.

     

    The ideal candidate must be well organised, have excellent communication and administrative skills and a good working knowledge of Microsoft Office. Experience within the education sector would be a distinct advantage and the ability to work well as part of a team is imperative to the role.

     

    Our qualifications at The London Institute of Banking & Finance help schools instil the knowledge and confidence their pupils need to make good financial decisions, as well as inspiring the next generation of finance and banking professionals. Our learning programmes, qualifications and wider community-based initiatives focus on the everyday financial skills needed and essential skills employers say are missing.



    *This role can be based working from home with occasional visits to our London office. We would require you to attend the London office if needed for onsite meetings and events. Please note that during the training period, you will be required to attend the London office at least three times a week.

     

    View full job description

     

    We were founded in 1879 as the Institute of Bankers and is today a leading international provider of financial education. We offer highly regarded Undergraduate and Postgraduate Degrees, a broad range of Professional and Specialist qualifications and Financial Capability Programmes in schools.

    We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

     

    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

     

    To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

     

    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

     

    Closing date: 4th July 2022
    Interviews: Face to Face in our London Office - 13/14 July 2022

    Based: London and home (Hybrid working*)
    Salary: £38,000 - £40,000 per annum, dependant on experience
    Hours: 37.5 hours a week, Monday to Friday (with flexibility required for filming and events)


    Are you a technically excellent all-rounder in print, video and audio production, with extensive experience of Adobe Creative Suite?

     

    Can you use your strong creative skills to channel creativity with the team to create meaningful content?

     

    Do you have strong project management skills and the ability to manage multiple projects simultaneously with tight deadlines?


    We are seeking a dynamic, driven and experienced Creative Multimedia Manager to join our team and lead on our creative services across design and multimedia. You will be responsible for producing high quality and impactful content for all business areas for both learning and marketing purposes.

     

    You will have a natural flair for creative design and a solid understanding of key graphic design principles. Talented in turning initial briefs, concepts and ideas into polished final products. You will be an enthusiastic individual and team player with a proactive approach. You will be customer-focused with excellent communication skills.

     

    You will need to be flexible with your hours of work and committed to filming and attending events sometimes outside of regular work hours.




    Key responsibilities:


    • Lead and manage the Multimedia Production Assistant and Creative Designer.
    • Responsible for the media suite set-up for all stages of filming.
    • Manage and produce the organisation's multimedia content.
    • Keep up to date on all technical and creative standards.
    • Work with the Events team to support live or online event planning.
    • Negotiate, liaise and manage contracts and relationships with all stakeholders.
    • Evolve the various podcast and YouTube channels and the video and webinar recordings on the LIBF website.
    • Review, monitor and evaluate projects.
    • Research and review new technologies to enhance the digital content development.
    • Support the Head of Events & Partnerships with the strategic development of creative services.

    *This role is based in our London office and from home. You will need to come in for training, onsite meetings, filming and events.


    View full job description


    Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.


    To apply please submit:


    1. your CV

    2. a covering letter explaining your suitability for the role

    3. examples of your portfolio of work.



    Send to recruitment@libf.ac.uk.

    Please note that CVs without a covering letter won’t be considered.

     

    Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

     

     

    Closing date: 13 July 2022
    Interviews: TBC

    Business man smiling and talking

    Our Values

    Innovation-values-LIBF 

    Embracing a culture of change through continuous improvement and creativity by constantly challenging the status quo. Being curious, taking the time to review and develop ideas and having the confidence to take calculated risks.


    Integrity- LIBF

    Integrity is acting honestly and respectfully, maintaining strong ethical values. When we are faced with difficult choices, we do the right thing.

    Support - LIBF

    Making time for others to meet the needs of everyone in our work community. To encourage others to seek support by being approachable, helpful and understanding. Being there for each other.

    Collaboration - LIBF

    Working together in partnership, sharing our knowledge and utilising our strengths to succeed and achieve a common goal.

    Adaptability-LIBF

    The willingness to adjust our working habits and processes within the constraints of our resources. To be flexible and have an open mindset when exploring alternative ways of working for the benefit of our customers.

    Read our full Competency framework 

    Our Benefits

    We have a number of benefits and rewards that are currently offered to employees, including:

    • Buddy scheme
    • Buying and selling of annual leave
    • Cycle to work scheme
    • Generous holiday entitlements, which increase after 2 years service and after 5 years service
    • Employee assistance scheme
    • Employee Volunteering Scheme allowing one free day per year for volunteering
    • Exceptional absence days
    • Flexible working arrangements
    • Free eyesight tests and vouchers towards the purchase of glasses
    • Life insurance
    • Medical insurance (dependent on job family)
    • Mentor scheme
    • Occupational sick pay
    • Paid time off for appointments
    • Pension plan
    • Perkbox membership offering employee benefits and discounts
    • Season ticket and health club interest-free loans
    • Service recognition
    • Social activities
    • Training and development opportunities