FAQs Online learning courses

You’ll study in a virtual learning environment that uses the latest learning technology.

You’ll benefit from innovative multimedia tools and study materials including:

• lecture notes

• learning videos

• revision courses

• online consultations, and

• live sessions with lecturers.

We also incorporate reports and case studies from everyday professional life into our courses.

Find out more about your digital campus and how you'll learn online.

Yes. Support is a fundamental part of what we do (see Will I be given academic support during my studies?).

There are also Microsoft VivaEngage groups and online Course Feeds where you can meet fellow students for mutual support.

More information about student support is available here.

Yes, you’ll have access to academic support from your module lecturers. They’re available to help with your studies through your module Course Feeds, where you can ask questions and benefit from shared insights with fellow students. You can also reach out directly to your lecturer on MS Teams for questions that need individual attention.

You'll also have 24/7 access to Syntea, for every module with a course book. Syntea is your AI study assistant, available to support you with understanding complex concepts, and prepare for your assessments.

If you’re struggling to balance your studies with your other commitments, your personal study coach will help you with organisation, motivation and time management.

Yes. Once you’ve completed the self-assessment tests at the end of each module, your module exam or assessment will be activated automatically. You can schedule this online for a time that best suits you.

Yes. You’ll need to write a final thesis at the end of your studies. Our staff will be there to provide you with the support and guidance you need.

Before you start, our Study Advisers will walk you through the application and enrolment process. Once you’ve begun your studies, you can contact your Students Office who will take care of administration and answer any questions you might have.

And, of course, our IT Help Desk is always on hand to make sure that your virtual campus is working smoothly.

Syntea is an additional study tool that complements the support you'll receive from your module lecturers and study coaches. Syntea is an AI learning buddy and study assistant, offering 24/7 assistance, personalised feedback, and features designed to enhance your learning and understanding of complex subjects.

By integrating Syntea into your study routine, you have the opportunity to enhance your academic performance and employability skills through cutting-edge AI technology.

Find out how you can study smarter with support from Syntea, your AI study assistant.

Yes. Many of our students have work, family and other life commitments, so we have designed our online study programmes to take time constraints into account.

The full-time study period for an undergraduate degree is three years. There are two part-time options: four or six years.

The full-time study period for our master’s and MBA degrees is 12 months. There are two part-time options: one and a half or two years.

No. All lessons and exams are online and there’s no need for you to come to London at any stage.

You’ll find all the information you need to complete your application on our How to apply page. Click here to go directly to the online application.

Our Study Advisory Team will also be happy to guide you through the application process.

You can contact them by:

email: onlinedegree@libf.ac.uk

phone:  +44 20 3936 4055.

You can choose to start your online undergraduate, postgraduate or MBA course on any day you choose.

If you're planning to apply for a tuition fee loan to fund your studies, you should allow at least 6 weeks for your application to be processed. This is important to remember when choosing your start date.

As soon as you’ve accepted our offer – by signing and returning the study contract and all relevant documentation.

Once that’s done, we’ll send you your log-in details on your chosen start date and you can begin your course.

When you log into your digital learning environment, you’ll find information on all your modules, study materials, documents and dates. We’ll send you your log-in details as soon as you have enrolled with us.

Our cutting-edge virtual learning environment (VLE) and used by tens of thousands of students.

No. The course is 100% online and there is no need for you to travel to the UK.

From Autumn 2025, we’ll be celebrating your incredible achievements through in-person graduation ceremonies in London, open to all online degree graduates. This is a fantastic opportunity to honour your dedication and success.

As the date of the first ceremony approaches, we'll provide all the details you need – including how to book your place, get tickets for friends and family, arrange your gown, and what to expect on the day.

Experience the excitement and strong tradition of our graduation ceremonies by exploring the highlights from our 2023 graduation ceremony.

Exams are 100% online and you’ll be able to take yours when you’ve passed your self-assessments. You can book your exam slot whenever suits you – 24 hours a day, 365 days a year.

You have two options for sitting an online exam:

• reserve a fixed slot in advance, or

• choose one at short notice.

Slots are available 24 hours a day all year round.

When booking a slot, you’ll see all available dates from at least 24 hours ahead. You can then choose a time to sit your exam that fits in with your schedule.

Exams last 90 minutes.

If you fail a module, you’ll have one opportunity to re-sit an exam, or you can resubmit any failed parts of your assessment to achieve a passing grade. When re-sitting an exam, make sure you check for any changes to the syllabus that could affect the content of the assessment. If you pass the re-sit, your mark will be capped at the pass score for that assignment.

At LIBF, we’ll support you at every stage of your learning journey. Our flexible learning approach lets you prepare with mock exams, and you can take the real exam when you feel ready, giving you control and confidence. You’ll always have access to study coaching, both before and after your exams. Our module lecturers can also help you pinpoint areas for improvement with tailored feedback.

In many modules, you’ll have access to your AI-powered learning companion, Syntea. Whether you’re using the pre-assessment exam trainer features, or accessing 24/7 learning resources, Syntea is designed to support your success and help you make the most of your preparation.

We’ll share your results on the learning platform about six weeks after you sit your exam.

No. Some modules require you to submit written work instead.

Our online exams are carried out and supervised by an external provider, with whom you’ll need to book a time slot in advance (at any time of day you would like).

To take your exam, you will need to connect to the provider’s platform at the scheduled time, with either your laptop and an external webcam, or two digital devices (iPad and smartphone, for example) - one with which you’ll take the exam, and one which is set up so your keyboard, hands and face are visible from the side.

This is required in order to ensure that you take the exam without using any external help, such as contact with other people or using notes.

Find out more about how online exams work at LIBF.

Yes. You’ll be given an electronic student ID card.

Yes. You can apply for a leave of absence for legitimate personal reasons such as illness, bereavement, and other family or personal emergencies.

That will depend on your circumstances. If you're a current student, please contact the Student Office at service@libf.ac.uk to discuss whether this is possible in your case.

If you struggle with time management and/or motivation during your studies, you can reach out to your study coach for support.

For options and regulations of your contract, please contact the Student Office at service@libf.ac.uk.

Study Coaching is an individual and dynamic process in which a coach supports you to understand and adapt your study behaviours.

A Study Coach accompanies you in reflecting on your study situation and, depending on your needs, will support you in refining your learning strategies, fine-tuning your time management, strengthening your motivation.  

All you need is a reasonably up-to-date computer – desktop or laptop – with a stable internet connection and a webcam.

Other internet-capable devices, such as tablets or smartphones, will also be useful for studying on the go. For detailed information on the tech you'll need to study and take exams online, see our online learning page.

Yes. Once you’re registered as a student, you’ll be able to access our online library. Here, you can search for unlimited journal articles and literature and download them in e-book form.

You’ll have access to extensive interactive study materials in our digital learning environment, some of which draw from examples of real-life business situations.

These include video tutorials, podcasts, interactive PDFs, presentations and e-books from our online library.

Yes, you can interact with other students on our virtual campus, eg, by using Viva Engage and your Course Feed.

Yes. You can sign up for a variety of student discounts with your @libf.ac.uk email address.

These include UNiDAYS, Student Beans, Totum (NUS), ISIC and Amazon Prime Student.

Please note that not all discounts are available in all countries.

Once enrolled, you will be expected to meet LIBF's policies and standards.

Starting Autumn 2025, we're excited to also open our central London campus to our online degree students.

Located in the vibrant heart of the city, our campus will offer dedicated facilities tailored to enrich your educational journey. You’ll have opportunities to connect with fellow students, receive support from our staff, and immerse yourself in the bustling life of London – with its rich culture, cosy coffee shops, and inviting restaurants.

We'll provide more information on how to book and the facilities you can use as we get nearer to the opening in Autumn 2025.

If you’re a UK student you’ll receive an iPad preloaded with everything you need for your studies. You can use this throughout your course, and it will be our gift to you when you graduate.

For logistical reasons, we’re not able to provide this service to international students studying an online course at present. Should this change, we will let you know as soon as we can!

The dispatch of the iPad through our external provider and usually takes around 8 weeks from your study start date, however this is subject to availability. Supply shortages from Apple may delay the delivery.

You will be informed of the dispatch of the iPad by e-mail and will receive the tracking number. This allows you to check the shipping status directly.

If you complete your degree according to the contract, you get to keep your iPad afterwards. When enrolling, you enter into a transfer of use agreement which states that the iPad becomes your property after graduation. In the application process, you confirm a corresponding agreement on transfer of use. It states that the iPad becomes your property after graduation. 

The iPad remains the property of LIBF for the duration of your contract. 

If your contract ends prematurely (for any reason), you are obliged to return the iPad in a functional state within one week.

For shipments within UK with the shipping service provider DPD, the costs of the return will be borne by LIBF if you sent an email with – Name, Mobile Number, Email Address, Full address, Serial Number and Model number to our service provider Stone Group ipadreturn@stonegroup.co.uk. Afterwards a shipping label generated and sent to you.

If you want to return your iPad, please follow the steps below:

1. Send an email to ipadreturn@stonegroup.co.uk with your name, mobile number, email, full address, serial number, and model number of your device.

2. Reset your device to factory settings and make sure the device is fully functional. Pack it carefully, including the original packaging as well as any additional equipment.

3. Hand the parcel over to your parcel delivery company:

• DPD: You will receive a return label from our service provider Stone for you to attach to the parcel. They will also send you information regarding the date and time when your device will be picked up. In this case, LIBF will cover the cost of shipping.

  
  

• Other parcel delivery firm or shipping from abroad: Make sure your package is insured before returning it. Contact Stone directly (ipadretum@stonegroup.co.uk) to receive the return address. In these cases, LIBF cannot cover the cost of shipping or reimburse the cost of shipping.

Please note that when shipping from outside the UK, an additional customs declaration is required from the country of origin.

If you have any questions about shipping your device, please contact your local post office and/or shipping service provider.

In principle, we provide you with the iPad so that you can use it for your studies.

If you want to watch your favourite series or shop online with your iPad, you can do this with your Apple ID and download it from the App Store. Please note that it may be necessary to access or delete installed apps and any data you saved or to reset the device and/or apps to factory settings to maintain IT security and to process the return, repair or transfer of ownership or if you lose your device.

If you install personal apps on the device and save private data, private data may also be accessed or deleted in the process.

We therefore recommend that you make sure that personal data is saved separately and securely (e.g. in a cloud, on an external hard drive, etc.).

If you don’t have a home address in the UK, you can receive an iPad by submitting an address within the UK.

The iPad remains the property of LIBF for the duration of your studies. As soon as you have successfully completed your studies, we will give you the iPad as a present, meaning that it becomes your property.

Unfortunately, this is not possible as the iPad represents an additional service from LIBF.

The total fees are: 

• £20,805 for an undergraduate course  

• £9,750 for a postgraduate master’s course  

• £10,250 for an MBA.

The total fees are: 

• £20,805 for an undergraduate course  

• £9,750 for a postgraduate master’s course  

• £10,250 for an MBA.  

Yes. Fees can be paid in monthly instalments, annually or in one go. Our flexible payment options are interest-free, and you can get fee reductions on payments made in advance (depending on study level and duration).

Yes. You'll receive a fee reduction of 2% for paying annually in advance for any course, or a reduction of up to 10%* if you pay for your course in full at the start of your studies (*reduction depends on study level and duration).

We accept payments by bank transfer or credit card. 

Yes, we offer the LIBF Scholarship, providing a £1,200 reduction in study fees for eligible undergraduate, postgraduate, and MBA students. This scholarship is designed to empower your learning journey by making higher education more accessible. Find out more about our scholarship and how to apply.

UK-based students can apply for a tuition fee loan at undergraduate level or the master’s loan at postgraduate level. You can find out more about tuition fee loans in our guide to student finance.

Once you've submitted your application for a tuition fee loan, the review process can take up to 6 weeks. We highly recommend giving yourself at least 6 weeks between submitting your student loan application and your chosen start date, allowing you to focus on your studies without any unnecessary delays.

Our courses are 100% online giving you the flexibility to study from home, full or part-time. That means that you won’t have extra costs like rent or travel, and therefore won’t be eligible for a maintenance loan unless you have special circumstances such as a disability.

UK-based students studying a master’s or MBA qualify for the full master's loan amount, which you can choose to fund your tuition fees and some living costs.

If eligible, our scholarships may also help with your living costs.

If you can't see your course on the Student Loan Company website, it may be because of the study mode you have chosen. You must select to study part-time in the first few steps of making your student loan application, even if you wish to study full-time. The part-time loan is enough to cover the tuition fees for your online degree.

If you have already started an application but selected full-time study, please cancel this application and begin a new one, correctly picking the 'Part Time' loan option.

If you still have any difficulties, you might find the answers in our guide to student finance, or feel free to get in touch and we'll help you get set up.

No. Everything’s included in the tuition fee. Applying for the online degrees is completely free, just fill out the form and click submit.