Student support for online degree students Empowering your progress

As an LIBF student, you're choosing the first step on an exciting journey toward personal and professional growth. We offer you more than just a degree – we offer you a supportive partnership that values your individual aspirations. We are your educators, your allies, your mentors, and your coaches.

Seamless onboarding: begin your journey with confidence

Distance learning student talking with classmates from laptop at home

At LIBF, we're committed to ensuring your experience with us is as enriching and seamless as possible, starting from the moment you decide to join our community. Which is why we've curated a comprehensive onboarding process designed to set you up for success.

From the time you finalise your application until you're fully immersed in your studies, we're here to guide you through.

During your onboarding calls, we'll cover everything you need to ensure you're prepared for success, including:

  • Student loans and funding: navigate the financial aspects of your studies with ease.

  • Module bookings: find out exactly how to enrol on your first modules, and kickstart your learning.

  • myCampus navigation: master our digital learning platform to enhance your study experience.

Before your studies begin

  • Personal touch:
    Expect a call from us between the completion of your application and the start date of your course. This is our way of welcoming you into the LIBF family and addressing any initial queries you may have.

  • Mandatory onboarding event:
    Participate in an essential onboarding event tailored to introduce you to the LIBF ecosystem, helping you navigate your upcoming journey with confidence.

After your course starts

  • Regular check-ins:
    Once you start your course, your onboarding really kicks off. You'll receive a 30-minute Teams call during your first week, followed by additional check-ins after 3 to 4 weeks and then 6 to 12 weeks. During these calls, you can discuss any questions with your onboarding specialist

  • Continuous support:
    Following these initial check-ins, if you still need support, you'll be introduced to our dedicated study coaches, offering you ongoing support tailored to your individual needs.

Championing your progress with personalised support

Whatever your current situation, we’re here to help you transform your potential into reality.

In addition to our structured onboarding process, you'll have access to dedicated support services and resources designed to empower your personal and professional growth. From personalised academic support to enriching digital tools and a vibrant global network of students, we're dedicated to ensuring your learning experience is as fulfilling and rewarding as possible.

Your study advisers: for support getting started

Our Study Advisors are here to help you throughout our online application process – from choosing the right course to preparing for your first few weeks of studying with LIBF.

With their expertise and assistance, you can confidently embark on your learning journey with LIBF, knowing you have the guidance you need at every turn.

You can contact our Study Advisors via Whatsapp, phone or email, book onto a webinar with our Study Advisors, or schedule a free 20-minute video consultation.

Schedule a free video consultation

Your personal tutor: excel academically

While studying, your personal tutor will be on hand to:

  • offer personalised academic support and live consultation hours.

  • answer your questions within 48 hours.

  • supervise your bachelor's or master's thesis and provide an examination guide.

What's more, our teaching staff will also be able to help you with questions about the content of your courses. You can contact them via email and MS Teams or ask questions during interactive live lectures.

Your study coaches: empower your learning

How can I learn the best? How do I integrate my studies into my everyday life? What’s the best way to define goals for myself?

All of these are common questions our students ask. Your Study Coaches are here to provide you with strategies you can use to manage your studies within your everyday life. Depending on your study situation and individual needs, they’ll support you in refining your learning strategies, fine-tuning your time management, and strengthening your motivation.

To get started, simply book a call with one of the team through your digital learning platform. Your Study Coach will share tools that you can apply straight away.

Your AI study assistant, Syntea: study smarter

Curious about how adopting the latest technology in your degree could help you complete your course 27% faster?

Introducing Syntea, your AI learning buddy: a game-changing tool, available 24/7, that helps you deepen your understanding and accelerate your progress with personalised, instant feedback. Syntea has extended knowledge of your course topic, validated by our expert faculty, to help you learn smarter.

What's more, by studying with the help of an AI study assistant, you’ll develop an understanding of working with AI that will be critical for future job markets.

Meet your AI study assistant

Your career coaches: transform your professional life

What do you want to achieve? Tell us about your ambitions, and we’ll help you plan. Whether you’re preparing for your first role – or taking your next step – we can help you build your professional skills and impress potential employers in the world of banking and finance.

As an LIBF student, you'll benefit from an extensive range of services designed to advance your career. From fine-tuning your CV and cover letter to planning your job search, we've got you covered. We also host online group career coaching.

Our aim is to equip you with sought-after skills and connect you with potential employers, helping you not only land your ideal job but also achieve your long-term career goals.

Discover your career services

Your student community: connect from anywhere

With a global, connected student network of online degree students, we hop you’ll feel part of our community from day one. We encourage you to share ideas, reflect on your learning and discuss challenges with other students via our online learning platform and Microsoft Teams.

As part of our global online community, you’ll benefit from:

  • Opportunities to connect: get to know like-minded people via our online campus to make valuable study contacts.

  • Study groups: we’ve created different groups on MS Teams where you can discuss specific topics with other LIBF students.

  • International networking: you can use our social media channels to expand your study network across national borders.

Unlock extra support and perks

Beyond our dedicated student support teams, discover a wealth of tools, resources, and exclusive offers designed to enrich your learning experience and support your journey.

Your digital campus

With a mobile-friendly interface, you can find a wealth of digital resources and tool via myCampus.

Whether you’re at home, travelling, or simply sneaking in a study break in your day, you'll have access to a comprehensive course book, online ebook and academic journal libraries, and engaging, interactive study materials.

Discover myCampus

Student discounts

As an LIBF online degree student, you'll be eligible to sign up for student discounts with your LIBF email address.

Discount services include UNiDAYS, Student Beans, Totum (NUS), ISIC and Amazon Prime Student.*

*Please note that not all discounts are available in all countries.

Sign up once you're a student

Free LinkedIn Learning

While you're an online degree student, you can access LinkedIn Learning – completely free!

LinkedIn Learning offers more than 15,000 video tutorials and courses in a diverse range of topics, from cutting-edge technology and business strategies to creative skills development and personal improvement pathways.

Sign up once you're a student

Contact us about our online degrees

If you have any queries about how to apply for our online degrees, or anything else, please contact our Study Advisors.

Our office is open Monday to Friday from 8.00am to 6.00pm UK time.

Get your online degree digital prospectus

You’ll find everything you need to know about studying an online degree with us in our digital prospectus. To receive your personalised prospectus, please fill out the form below with a valid email address.

Once you've submitted the form, keep an eye on your inbox for your prospectus to arrive via email.