Connect • Discover • Grow The Mortgage Conference 2023

Building a better future for your customers

Where do you go to meet with like-minded individuals and industry leaders?

At the Mortgage Conference our main aim was to educate and inform – helping you and your business get ready for 2023 and face the challenges it may bring with confidence.

Delegates heard from industry leaders on the most pressing issues facing mortgage professionals:

  • the new Consumer Duty

  • the rise of green mortgages

  • environmental, social and governance (ESG)

  • how to build a successful business, and

  • how to support vulnerable customers.

See the agenda

Photo gallery

We have a selection of our photos from The Mortgage Conference 2023. You can download any of these photos directly from our Flickr album




Headline sponsor

Legal & General is a provider of insurance, savings and investment products. The group offers individual and group protection plans, pensions plans, annuities, mortgages and general insurance products. It offers insurance products for life, home, building, property, car, and mortgage life. It also offers travel insurance, pet insurance, critical illness cover, lifestyle cover, retirement products, pension products and investment and saving products.

Furthermore, Legal & General offers claims management services, mortgage advisory services and risk management solutions. The group serves individuals, families and business customers. It operates in the UK, the US, Japan, Ireland, Hong Kong, and Bermuda.

Website: https://www.legalandgeneral.com

Conference speakers

Headline speaker

Esther Dijkstra Managing Director of Intermediaries Lloyds Banking Group.

View Esther's LinkedIn profile

Previously she was the Director of Strategic Partnerships for LBG with responsibility for the National Account, Housing Development and Intermediary Experience teams as well as leading Mortgage Intermediary digital strategy.

Prior to that she was the head of Intermediary protection at Scottish Widows where she was instrumental in the launch of ‘Scottish Widows Protect’ into the Intermediary market, which went live in 2015.

Esther began her career in management consultancy with IBM in the Netherlands and moved to the UK in 2000. She previously worked for Legal & General where she was Commercial and Marketing Director of the L&G Network and UK Mortgage Club.

Esther lives with her husband and two children in Guildford. 

Kim Balasubramaniam

Senior Mortgage Broker

The Mortgage Mum

Read Kim's profile

Jonathan Barrett

CEO & Co-founder at Comentis

Read Jonathan's profile

Danny Belton

Head of Lender Relationships Legal & General Mortgage Club

Read Danny's profile

Nick Birdseye

Strategic Partner Development Director

Legal & General

Read Nick's profile

Adam Blaze

Chief Executive

Activity Alliance

Read Adam's profile

Vanessa Carver

Equity Release Specialist

Financial Management

Read Vanessa's profile

Nadim Choudhury

Head of Careers and Employability and Lecturer The London Institute of Banking & Finance

Read Nadim's profile

Lee Coates OBE

Co-Founder of ESG Accord

Read Lee's profile

David Conway

Managing Director

Clayhall Financial Services

Read David's profile

Nic Dent

Head of Client Engagement

Worksmart Ltd.

Read Nic's profile

Sanjay Gadhia

National Sales Manager

Standard Life Home Finance

Read Sanjay's profile

David Geale

Director of Retail Banking

Financial Conduct Authority (FCA)

Read David's profile

Emma Howell

Business Development Manager


Read Emma's profile

Rachael Hunnisett

Green Mortgage Campaign Lead

The Green Finance Institute

Read Rachael's profile

Hazel Johnston

Market Development Manager

Legal & General

Read Hazel's profile

Riz Malik


R3 Mortgages

Read Riz's profile

Sally Mitchell

Business Manager and Senior Broker

The Mortgage Mum

Read Sally's profile

Philip Quinn

Head of Intermediary Sales

LiveMore Capital

Read Philip's profile

Chloe Timperley

Senior Policy Adviser

Association of Mortgage Intermediaries (AMI)

Read Chloe's profile

Kay Westgarth

Sales Director

Standard Life Home Finance

Read Kay's profile

Stuart Wilson


Air Club

Read Stuart's profile

Stuart Wilson

B2B Marketing Director

Key Group

Read Stuart's profile

Jeff Woods

Head of Intermediary Development

Legal & General Retail

Read Jeff's profile

Key themes


There's never been a more exciting time to work in the mortgage industry. Trends in housing supply, increased consumer concern about the environment, and economic uncertainty, provide opportunities for the sector as well as challenges.

This conference will help you explore the issues, learn more, and draw your own conclusions from some of the most experienced experts in the sector.

Equity release

Demand for equity release and later life products continues to grow. We'll examine new trends in the market and look closely at new customer bases.

We’ll talk about how to get into this area of the business, and – for those already working in equity release – how to stay ahead, improve business performance and serve your customers better.


In troubled times, protection is more important than ever, but it’s sometimes difficult to keep up with the vast array of products. How could advising on protection be made easier?

We’ll examine the latest innovations and consider in depth the relationship between protection and mortgage advisers.

Contact us about our professional qualifications

If you have any questions about our professional qualifications in finance and banking, please contact our customer services team.

Our office is open Monday to Friday from 8.00am to 6.00pm GMT.