You can book online or over the phone, but please allow two hours after registering for Pearson Vue’s system to update with your details.

If remote invigilation is available, you’ll be offered that choice when you book your exam.

You’ll need to have to hand:

• a valid email address – the one you use with us
• your LIBF number, and
• the name of the qualification or module you’re booking for.

You can call Pearson VUE on the following numbers:

• Europe, Middle East, Africa and Asia-Pacific, telephone: +44 (0)370 608 1915, Monday–Friday, 8am-5pm GMT
• Americas, telephone: 888-298-5910 (toll-free) / +1-952-905-7335 (toll), Monday–Friday, 7am-7pm CT

Pearson VUE is closed on local holidays.

To book your Pearson VUE exam online:

• log into your MyLIBF account
• go to ‘Manage your exam bookings’
• follow the instructions.

If you need to change your exam date, time or venue, please contact Pearson VUE directly.

You’ll need to give a minimum of 24 hours’ notice online – or at least one working day’s notice by phone – or you’ll lose your fee.

You can sit two exams in one day. However Pearson VUE’s booking system can’t see this, so you’ll need to ensure your exams don’t clash and you have sufficient rest between them.

Please arrive at the centre 15 minutes before your exam, so you have time to sign in and complete the necessary procedures. Unfortunately, if you’re late you won’t be able to sit your exam and will lose your fee.

You’ll be asked for government issued identification. If you don’t have suitable identification or you’re late, you won’t be able to sit your assessment and you’ll lose your fee.

You’ll need to leave personal items in the secure storage area. If you need to take anything into the exam room for medical reasons, please contact us for advice before your exam. You can see a list of approved comfort aids on the Pearson VUE website.

To ensure you’re comfortable with the Pearson VUE testing system, you’ll complete an on-screen tutorial before the exam starts. You’ll also be asked to fill out a survey at the end.

Please visit MyLIBF to see document requirements and additional allowances.

You can find your nearest test centre by using the ‘Find a test center’ widget on the LIBF page of the Pearson VUE website. You’ll find this in the right-hand navigation under the LIBF logo.

Pearson VUE’s platform for remote exams is called OnVue. You can see whether your qualification is available for remote invigilation on the relevant webpage.

OnVue allows you to sit your exam at home, using a personal computer or laptop. A ‘proctor’ (invigilator) will monitor you through a webcam during the exam.

There’s a lot to consider when sitting exams remotely so please read the FAQs on the OnVue website before choosing this option.

If you need to resit your exam, you can book it within just a few days of your previous attempt, depending on availability at your chosen test centre. Or you may opt for a remote exam with OnVue.

You can book online or over the phone, but please allow two hours after registering for Pearson VUE’s system to update with your details. To pay for your resit, please visit MyLIBF.

You’ll decide whether to take your exam remotely or at a test centre after registration. We will contact you when you are able to do this. Your exam will be on a set date depending on which study session you join. You'll find the date of your exam in the My Studies section of your MyLIBF.

You’ll need a quiet space to be set up on your device, have the appropriate identification and be ready to do the specified checks. We recommend that you do not take the exam in a work environment or use your work laptop or desktop computer.

Before you choose to sit your exam remotely, it is vital that you visit Pearson VUE's website to read their guidance and regulations, check technical requirements and run a system test.

You’ll find the submission date for your coursework on your MyLIBF account – in the Important Registration Information document and on the course home page.

You can then submit your coursework electronically through the specified link on your course website.

If you need to resubmit your coursework, we will email you the Monday after you get your results, to tell you how, including information on:

• the registration deadline
• how much it costs
• the payment deadline, and
• your coursework resubmission deadline.

To resit your coursework or exam, first check the relevant qualification page on our website to find out the next study session dates and deadlines. This page will also give you details of resit fees.

You can book your resit from MyLIBF. Or you can call +44 (0)1227 818609 to talk to our Customer Services team, who can also advise on exam dates as well as registration and payment deadlines.