A joyful family moment at home, with a smiling woman embracing a little boy while he sits on a man's shoulders, celebrating his insurance certification.

Financial and mortgage advice Certificate in Protection (CertPro)

This qualification is currently being withdrawn and the last date to register is 12 July 2024. The last examination will be held on 11 July 2025.

Certificate in Protection (CertPro)

It's important for consumers to understand the risks – for them and their families – of not having the right financial protection in place.

As a protection adviser you’ll talk to consumers about their circumstances, different insurance options, and products they might need, for example:

  • income protection

  • life insurance

  • critical illness cover

  • mortgage protection insurance

  • home and business insurance.

By giving sound and ethical advice, you'll be helping people get the protection cover that’s right for them. You’ll help prevent them from wasting money on unsuitable products and help them protect their families for years to come.

CertPro will teach you about the protection sector and the relevant rules and regulations. You’ll develop specialist knowledge to understand individual customer needs and be able to advise on the different types of protection products.

As the leading provider of mortgage qualifications, we’ve designed CertPro to support the mortgage industry. If you choose to go onto a career in mortgage advice, holding CertPro will exempt you from Unit 5 of the Certificate in Mortgage Advice & Practice (CeMAP) qualification.

During your studies, you’ll become a Member of LIBF (MLIBF). Membership offers benefits such as career support and access to professional networking events.

Key information


  • £250 – includes your study materials and exam entry.

Study duration

  • Four months – but you have up to 12 months from registration to complete.


  • Two

What your studies will cover

  • The need for financial protection planning

  • Compare the main features of mortgage protection, life insurance, income protection and critical illness cover to meet consumer needs

  • The different financial protection needs in the event of death, illness or disability

  • The application and underwriting process.

  • The range and application of business protection insurance to meet business financial protection needs

  • The role and limitations of state benefits in relation to financial protection

Your qualification at a glance


You can take exams at a test centre or at home with remote invigilation.

Your first exam is included in the registration fee.

You'll receive a digital certificate once you have passed.


Registered with Ofqual in the Regulated Qualifications Framework (RQF).

What study materials do I get?

As part of your fee, you’ll get:

  • online copy of the study text

  • online access to our student portal MyLIBF

  • online access to our virtual library KnowledgeBank

  • questions throughout topics to consolidate knowledge

  • interactive activities

  • end of topic e-quizzes

  • illustrative examples

  • signposting to additional resources

  • weekly study planner

  • syllabus updates

Additional study materials

You can purchase the following additional study materials:

  • specimen exam paper.

If you wish to buy a corporate license for our additional study materials, email corporate@libf.ac.uk, and a member of the team will be in touch.


CertPro has two units which you'll need to complete to get the certificate. You will have 12 months to complete each unit and sit the exam.

If you choose to go on to a career in mortgage advice, holding CertPro will exempt you from Unit 5 of the Certificate in Mortgage Advice & Practice (CeMAP) qualification.

Are you eligible for an exemption?

If you have qualifications from us or another awarding body, we may be eligible to apply for recognition of prior learning.


You’ll be assessed in a two-hour multiple-choice exam:

  • Unit 1 – 50 stand-alone multiple-choice questions

  • Unit 2 – six case studies with five multiple-choice questions linking to each case study.

You need to achieve at least 70% in each unit to pass.

You will have 12 months from when you register to complete all units and assessments.

You can choose when to take your exam and pick from test centres nationwide or through remote invigilation. You can decide whether you want centre-based delivery or remote invigilation when you register for the examination.

Exam and assessment information


Full qualification


Prices includes materials and exam entry.
Additional costs

Corporate bookings

If you are a company and want to register a cohort of students please email corporate@libf.ac.uk for further information.


If you’d like to progress your career in the mortgage market, completing CertPro will exempt you from Unit 5 of our CeMAP qualification. CeMAP will qualify you to become a mortgage adviser.

View the Certificate in Mortgage Advice & Practice (CeMAP) qualification page.

Contact us about our professional qualifications

If you have any questions about our professional qualifications in finance and banking, please contact our customer services team.

Our office is open Monday to Friday from 8.00am to 6.00pm GMT.