Certificate in Protection (CertPro)

Professional qualifications

Certificate in Protection (CertPro)

Gain recognition as a protection adviser, help customers get the right cover for their needs and open the door to a rewarding career in financial services.


About the qualification

It is important for consumers to understand the risks – for them and their families – of not having the right financial protection in place.

As a protection adviser you’ll talk to consumers about their circumstances, different insurance options, and products they might need, for example:

  • income protection
  • life insurance
  • critical illness cover
  • mortgage protection insurance
  • home and business insurance.

By giving sound and ethical advice, you'll be helping people get the protection cover that’s right for them. You’ll help prevent them from wasting money on unsuitable products and help them protect their families for years to come.

CertPro will teach you about the protection sector and the relevant rules and regulations. You’ll develop specialist knowledge to understand individual customer  needs and be able to advise on the different types of protection products.

As the leading provider of mortgage qualifications, we’ve designed CertPro to support the mortgage industry. If you choose to go onto a career in mortgage advice, holding CertPro will exempt you from Unit 5 of the Certificate in Mortgage Advice & Practice (CeMAP) qualification.

During your studies, you’ll become a Member of The London Institute of Banking & Finance (MLIBF). Membership offers benefits such as career support and access to professional networking events. 

Your studies will cover

  • The need for financial protection planning
  • Compare the main features of mortgage protection, life insurance, income protection and critical illness cover to meet consumer needs
  • The different financial protection needs in the event of death, illness or disability
  • The application and underwriting process
  • The range and application of business protection insurance to meet business financial protection needs
  • The role and limitations of state benefits in relation to financial protection
Registration fee £250 – includes your study materials and exam entry
Average time to complete Four months – but you have up to 12 months from registration to complete
Number of units     Two
How will I be assessed? Exams. View the assessment section for further details.

You can take your exam at a test centre or at home with remote invigilation

Once you’ve passed you’ll receive a digital certificate. A paper copy can also be ordered for an additional fee.
What study materials do I get?

As part of your fee, you’ll get:

  • online copy of the study text
  • online access to our student portal MyLIBF
  • online access to our virtual library KnowledgeBank
  • questions throughout topics to consolidate knowledge 
  • interactive activities 
  • end of topic e-quizzes
  • illustrative examples
  • signposting to additional resources
  • weekly study planner
  • syllabus updates
You will be learning on our new VLE Brightspace, click on the logo to find out more.

Additional study material You can purchase the following additional study materials:
  • specimen exam paper

If you wish to buy a corporate license for our additional study material email corporate@libf.ac.uk and a member of the team will be in touch to discuss further.

How will I study? Everything is online, you can study at a pace that suits you
Regulation Registered with Ofqual in the Regulated Qualifications Framework (RQF).



CertPro has two units which you will need to complete to get the certificate. You will have 12 months to complete each unit and sit the exam.

If you choose to go onto a career in mortgage advice, holding CertPro will exempt you from Unit 5 of the Certificate in Mortgage Advice & Practice (CeMAP) qualification.

Unit 1 – Protection (PTEC)

  • The need for financial protection planning, the main sources of financial protection and the market.
  • The role and limitations of state benefits and regulation of insurance products.
  • Tax in relation to life assurance and pension-based protection policies.
  • The range and application of income protection to meet consumers’ financial protection needs.
  • How to evaluate needs and priorities when selecting financial protection solutions for customers.

Unit 2 – Financial Protection Solutions (FPSO)

  • You’ll be able to apply suitable protection solutions for the different circumstances of your customers.
  • You will consolidate the knowledge you gained in Unit 1 to provide a holistic assessment.

Are you eligible for an exemption?

If you have qualifications from us or another awarding organisation, we may be able to count them as credits.

Find out more


You’ll be assessed in a two-hour multiple-choice exam:

  • Unit 1 – 50 stand-alone multiple-choice questions
  • Unit 2 – six case studies with five multiple-choice questions linking to each case study.

You need to achieve at least 70% in each unit to pass. 

You will have 12 months from when you register, to complete all units and assessments. 

You can choose when to take your exam and pick from test centres nationwide or through remote invigilation. You can decide whether you want centre based delivery or remote invigilation when you register for the examination.

Exam and assessment information


Request further information

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