There are dozens of learning support providers offering training courses. Please be aware that while websites appear to be professional-looking, not all are bona fide organisations: for example, read about the ruling by the Advertising Standards Agency in 2018.
So, if you are considering using a learning support provider that is not an ALSP, we strongly recommend you read its website thoroughly and look at whether:
- it can be contacted by phone or e-mail (beware of those only offering a call-back service)
- an address is given – check that the company and its address are genuine. Do an online search on the address: does the company operate from professional-looking premises?
- training course fees are clearly stated
- it states you will also need to register with The London Institute of Banking & Finance and pay the appropriate fee
- syllabus information and course content appear accurate, complete and up to date
- there are any testimonials (but bear in mind they might not be genuine)
- there are clearly stated terms and conditions. Make sure you read them carefully
- the organisation claims to be recognised or accredited by The London Institute of Banking & Finance and/or uses its logo. Please note that only ALSPs are authorised to state they are accredited by us and display the official ALSP logo. The names and contact details of our ALSPs who offer support for CDCS are published on our website here.
You are strongly advised not to simply register and/or pay for a course online. Your first step should be to phone the organisation to discuss the course and your needs. If they cannot describe the course in detail, or if there is no answer and they do not reply to voicemails or e-mails, you should be very cautious.