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Insights

How to support vulnerable customers in banking and finance

Aug 08, 2022
Paul Stallard
If your in customer services, how can you support customers who find themselves in financial distress? Interest rate rises, out of control inflation, supply chain disruption and an all-round increase in the cost of living are creating financial hardship – particularly among borrowers.
How to support vulnerable customers in banking and finance

How to support vulnerable customers in banking and finance

Aug 08, 2022
Paul Stallard
How to support vulnerable customers in banking and finance

Credit Suisse and boardroom accountability

Nov 25, 2021
Emmanuel Rondeau
Over the past decade, hardly a single bank has escaped significant risk or compliance issues. Visiting Professor, Emmanuel Rondeau looks at the significance of recent shareholder action at Credit Suisse.
Credit Suisse and boardroom accountability

Credit Suisse and boardroom accountability

Nov 25, 2021
Emmanuel Rondeau
Credit Suisse and boardroom accountability

How fintech can support sustainability

Nov 15, 2021
Juno Baker
Dr Christian Spindler is a faculty member at the Centre for Digital Banking & Finance and the founder of Sustainaccount. He explains how fintech can measure environmental, social and corporate government (ESG) data and help the world transition to a greener and more sustainable economy.
How fintech can support sustainability

How fintech can support sustainability

Nov 15, 2021
Juno Baker
How fintech can support sustainability

The future of green mortgages

Apr 19, 2021
Richard Northedge
Green mortgages reward borrowers with lower interest rates for buying energy-efficient homes. Richard Northedge looks at this new market – including lenders and the level of consumer demand for home loans. And he questions whether its future is sustainable in the long term.
The future of green mortgages

The future of green mortgages

Apr 19, 2021
Richard Northedge
The future of green mortgages

Thought leadership: the case for disability on financial companies’ boards

Dec 14, 2020
Jacob J Meagher
Despite moves to increase equality and diversity in banking and finance and on company boards, disabled inclusion has been largely overlooked. This is a missed opportunity for financial services companies, says Jacob J Meagher.
Thought leadership: the case for disability on financial companies’ boards

Thought leadership: the case for disability on financial companies’ boards

Dec 14, 2020
Jacob J Meagher
Thought leadership: the case for disability on financial companies’ boards

Thought leadership: Bank branch closures, fintech and financial inclusion

Oct 28, 2020
Helene Panzarino
Helene Panzarino examines how the closure of bank branches and the move to online banking is affecting rural communities and people without access to digital. She reflects on changing customer relationships and looks at a possible fintech-led solution to ensure financial inclusion.
Thought leadership: Bank branch closures, fintech and financial inclusion

Thought leadership: Bank branch closures, fintech and financial inclusion

Oct 28, 2020
Helene Panzarino
Thought leadership: Bank branch closures, fintech and financial inclusion

Thought leadership: Can banks stop crime and keep data private?

Oct 26, 2020
Ouida Taaffe
How can banks collaborate to stop crime without compromising security? Ellison Anne Williams, the Founder and CEO of Enveil, talks about using homomorphic encryption to help banks beat money-laundering.
Thought leadership: Can banks stop crime and keep data private?

Thought leadership: Can banks stop crime and keep data private?

Oct 26, 2020
Ouida Taaffe
Thought leadership: Can banks stop crime and keep data private?

How retail banking should prepare for the post-Covid 19 new normal

Sep 28, 2020
Rob Thompson
The economy has been hit hard by the Covid-19 pandemic and the lockdown has accelerated the move to digital. Find out how retail banks are having to swiftly change the way they operate, manage credit and deal with customers in financial distress.
How retail banking should prepare for the post-Covid 19 new normal

How retail banking should prepare for the post-Covid 19 new normal

Sep 28, 2020
Rob Thompson
How retail banking should prepare for the post-Covid 19 new normal

Can green mortgages help build a more sustainable future?

Jun 01, 2020
Ouida Taaffe
About 10% of the UK’s carbon footprint is heating, but is enough being done with sustainable finance and green mortgages to help meet the 2050 climate change targets? And what are the challenges in a post-Covid world?
Can green mortgages help build a more sustainable future?

Can green mortgages help build a more sustainable future?

Jun 01, 2020
Ouida Taaffe
Can green mortgages help build a more sustainable future?